Step 1) Do you have Variphy up and running, either in the Cloud or on your premises?


Yes, I have Variphy up and running!
Great! Please proceed to Step 2.
No, I don't have Variphy yet.
No worries, we're more than happy to help. Click the button below to get started.
GET VARIPHY

Step 2) Complete your Zoom Account configuration in Variphy


For the appropriate Zoom Account, simply copy and paste the following Authorization Code into the OAuth Authorization Code field in the Variphy's Zoom Account configuration modal and click Save to continue.
Edit Zoom Account screenshot
For detailed step-by-step instructions, please visit https://kb.variphy.com/knowledge-base/variphy-quick-start-guide-for-zoom-phone.
For assistance, please contact our support team at support@variphy.com.

Zoom Marketplace App De-activation

Removing the Variphy Call Analytics for Zoom Phone app from your Zoom account will have consequential effects:
  • No further call data will be fetched for your Zoom account
  • Access to your configured Variphy Zoom account will be blocked
  • No historical data will be queried from the Database
Steps for App De-Activation Removal
Step 1 – Browse to the Zoom Marketplace at https://marketplace.zoom.us and login with your Admin/Owner account.
Step 2 – In the upper-right corner of the screen click on Manage.
Step 3 – Find your installed App and select More Options >Remove App.
Data Removal (Only applicable for Variphy Cloud installations)
  • Data Processing Errors supplied within Variphy app logs
  • Webhook Payload from Zoom will notify Variphy of such events
Variphy will attempt contact to the organization’s main point of contact and/or the user associated to the app de-authorization event
  • Use User ID supplied in Webhook Payload activity to confirm intention
Your data will remain untouched in your cloud namespace until your agreement term end-date unless we receive express written consent to delete data sooner
  • Please provide express written consent to your assigned Variphy Account Manager AND security@variphy.com
If no express written consent is provided, Variphy will permanently delete the customer’s data and platform settings within 30 days of term date
  • NOTE – This action is irreversible!
  • Data is defined as call detail, user, and organization information held with
  • Platform settings is defined as any app configuration previously entered into the Variphy app (Reports, Users, Schedules, Dashboard Settings, Application Settings, etc.)
  • Web Access to dedicated namespace
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