Join Mike and Victor for a technical overview of the Cisco Native Call Queuing data available for reports in the Variphy environment. This includes events such as queue time, no answer from users, and average queue time fields.
● For engineers by engineers
● Interactive Q&A
● Lucky winner gets a $50 Amazon Gift Card!
Want to upgrade your Zoom reporting? Join us for this webinar to learn about Variphy 16.1, which has exciting updates for Zoom Phone users – including support for Zoom API 2.0!
Tailor your Variphy experience to your needs. Our systems engineers show you how to adjust your time zone, import your reports, set default search criteria, and more!
Systems engineer Mike guides you through building powerful, high-level Webex reports and dashboards. Learn how to leverage Variphy to provide executives with the insights they need to make informed decisions.
Need a more efficient reporting workflow for Teams Phone? Join our systems engineers as they walk through Variphy's report templates and demonstrate how to customize them for your organization.
Get a preview Microsoft Teams Phone dashboards, available in Variphy 16.1. See how customizable dashboards and user-friendly widgets can help you elevate your Teams Phone analytics.
Need deeper insights into your Webex Calling environment? In this webinar, SEs Brian and Mike demonstrate how to build, save, and share custom dashboards to display data that matters to you.
Ensure sensitive information remains protected by controlling user visibility. Our systems engineers show you how to implement role-based access to Microsoft Teams Phone analytics and reporting.