30 MinutesWEBINAR

UCCX Reporting: Identifying Employee Misuse

Using UCCX reporting to help identify possible employee abuse, misuse

Vic and Mike show you how to use UCCX reporting to identify possible employee misuse or abuse. Learn how you can utilize data such as Ring No Answer (RNA) State, Talk time (<= 1 sec), Not Ready Counts, and State Details Login time to improve productivity.

  • For engineers by engineers
  • Interactive Q&A
  • Lucky winner gets a $50 Amazon Gift Card!

Watch This Webinar

UCCX Reporting: Identifying Employee Misuse UCCX Reporting: Identifying Employee Misuse