Skip the steps.
Variphy's latest features cut the busywork, so your team can run at scale without more headcount.
One Workflow for
Webex Calling Provisioning
Variphy Provisioning for Webex Calling is a unified platform that streamlines Webex Calling provisioning for teams managing it at volume. It combines virtual line and device operations into single jobs and enables inline configuration of call settings like voicemail at the time a virtual line is created. The result is a faster, more flexible provisioning experience that reduces the multi-step process required in Control Hub into a single, efficient workflow.
An AI Voice Agent for Your Current Phone System
Colleen AI Voice Agent automatically handles inbound calls using natural language, deploying in front of any hunt group or call queue with no CCaaS or infrastructure changes required. It answers questions from a configured knowledge base, routes callers by name or department through your existing directory, escalates to human agents based on configurable logic, and creates tickets in ConnectWise or ServiceNow when action is needed. Every interaction is captured in Variphy's analytics platform, so organizations can handle more calls without adding headcount.
Surface Insights Into Your Environment, Just by Asking
Colleen AI Assistant is a natural language interface built into the Variphy application that lets users perform tasks by typing plain English prompts instead of navigating menus or learning the UI. It handles user administration, widget creation, dashboard and report building, and call history searches through conversational queries. The result is a lower learning curve for new users and faster routine work for existing ones.