Call Analytics - History & History Summary Reports

Call Analytics - History & History Summary Reports

Last updated on May 31, 2017 by edgar in category Reporting & Analytics

Variphy Insight provides the ability to generate Call Analytics reports on Call Detail Records (CDR) and Call Management Records (CMR). There are four types of Call Analytics reports in this version of Variphy Insight: History reports search and show details for Call Detail Records, such as calling party numbers, dialed numbers, and call duration. History Summary reports search and show summary count and duration info only for Call Detail Records, for high level reporting purposes. Capacity ...

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