Cisco Unified CCX not showing statistics in Insight Wallboard

Cisco Unified CCX not showing statistics in Insight Wallboard

Last updated on Jan 26, 2018 by Brian Mckay in category UCCX Wallboard Reporting & Analytics

In order to recieve dashboard information to Variphy from Cisco Unified CCX, data writing needs to be enabled from Cisco Unified CCX Administration Page. Go to your Cisco Unified CCX Administration page, click on tools, then click on Real Time Snapshot Config If not enabled you will need to enable Data Writing, Cisco Unified CCX CSQs Summary and CIsco Unified CCX System Summary Under Wallboard System, for server name you will need to input the Variphy server IP Address if the field is blank. ...

Please login to read the full article...

Variphy UC Tools & Analytics is trusted and used by thousands of organizations & Cisco Unified Communications/Collaboration engineers
Providing leading edge UC Management Tools to over 1200 organizations worldwide