Variphy Call Analytics Reports Fail to Run due to MYSQL password expiration

Variphy Call Analytics Reports Fail to Run due to MYSQL password expiration

Last updated on Oct 24, 2017 by brian in category MySQL

PROBLEM: After installing MySQL 5.7.x, the root password will expire (default is 360 days). When this happens, Variphy will not be able to run queries or do data inserts on the database.   SYMPTOMS: The following issues will arise when this condition occurs. 1) Any Call analytics reports run through the scheduler will not be delivered. Reports run manually will return a 500 (Internal server) error in the Variphy Call Analytics GUI. 2)The CUCM cluster(s) will show a suspended status and ...

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