Variphy Insight Server Requirements and Installation Guide

Last updated by dan on Mar 8, 2017 In Installation This knowledge base article has 1,891 views

Introduction In Cisco Unified Communications Manager (UCM) versions 5.x and later, Cisco Systems introduced a significant architectural change in the storage and accessibility and storage of Call Detail Record (CDR) information. Previously, Call Manager’s Call Detail Record (CDR) information was stored in the Microsoft SQL Server database which resided within Cisco CallManager. Now, in versions 5.x and later, Cisco UCM stores CDR information in comma-delimited text files on its local file...

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