Cisco Remote Phone Control

Cisco Remote Phone Control by Variphy will help save you time troubleshooting your end-user's problems and increase productivity in your Cisco Unified Communications Manager environment. Much like remote PC desktop control, Remote Phone Control achieves the same increase in productivity.

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  • Remotely control one or more physical Cisco IP phones
  • 100% web-based with support for multiple simultaneous control sessions
  • Test, service, and fix phones in remote offices or behind locked office doors
  • Multi-Cluster capable for CUCM 6.0 and later

Control one or more physical Cisco IP phones

  • View the phone display real-time during testing, servicing, training, or troubleshooting
  • Press softkey, keypad, and other buttons just like if you were physically at the device
  • Train remote users on advanced phone features and settings such as Meet-Me and Call Park
  • Initiate and answer test calls, unlock and change settings, and send DTMF tones

Find controlable IP phones from multiple search criteria

  • Search by directory number, device pool, description, device type, and more...
  • Search results indicate current registration and extension mobility status
  • Both CUCM phones and those registered to CME can be remotely controlled

View real-time voice QOS stats such as jitter, MOS, loss concealment ratio, and other quality statistics

  • Identify where the phone's destination is for RTP traffic
  • Mean Opinion Score and loss concealment ratios
  • Jitter, packet loss, and active codecs

View device, hardware, and network configuration information for the phone

  • Physical switch and port location identification
  • Serial Number, firmware/app load, current active CUCM Server, and more
  • CUCM device configuration, directory numbers, BLF speed dials, IP phone services subscribed, and more
Variphy UC Tools & Analytics is trusted and used by thousands of organizations & Cisco Unified Communications/Collaboration engineers
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