Call Busy Hours

Call volume impacts performance.

Call attempts, conference calls, and parked calls can take up your organization’s resources. Call traffic can arise at any time — Variphy can give you insight when it happens.

Talk to an expert

Know your average peak traffic.

Staffing and scheduling of call centers, front desks, and support lines rely on your data. Knowing the time of day you’re busiest doesn't have to be guesswork.

Gain insights into trends.

Use data-driven analytics to improve staffing. With Variphy, you can see an overview of your call traffic throughout the day.

We have developed useful templates for rapid response reports required by different business owners.

Decrease staffing issues by using period-over-period widgets.

Organizations need call traffic data to allocate resources. Jersey Community Hospital uses Variphy to optimize staffing.

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