Colleen AI Assistant — Variphy
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AI Assistant

Search Your Call History by Just Asking.

Colleen AI Assistant is a conversational analytics interface built directly into Variphy. Ask for the calls you need, build a widget, create a dashboard, or manage your users — all in natural language.

Supported Platforms
Cisco Webex Webex Contact Center
Zoom Microsoft Teams
Built for the depth Variphy users
don't always have time to learn.

From Teams call analytics to conversational BI — Colleen AI turns natural language prompts into actions inside Variphy.

C show me abandoned calls from yesterday 9:24 AM415-555-0189Abandoned 9:18 AM628-555-0204Abandoned 9:05 AM212-555-0317Abandoned 3 results · Abandoned · Yesterday

Call History Search

Natural language analytics for your call history. Ask for abandoned calls, long-wait calls, queue reports, and more — no filters to configure, no syntax to learn.

C build a widget for queue performance this week Calls Answered144↑ 12% vs prior week Queue Volume Widget saved to My Dashboards

Widget & Dashboard Builder

Colleen is the AI reporting tool that builds what you describe. Widgets, dashboards, and reports saved directly into Variphy — ready to refine, share, or schedule.

C add Sam K. to the support team as a viewer AMAlex MartinezAdministratorActive SKSam KimViewer · Support Team✓ Added JTJordan TaylorAnalystActive

User Administration

Manage users, permissions, and account settings through natural language prompts — no configuration screens, no admin overhead.

Built in, not bolted on
Every answer Colleen gives you is saved into Variphy.
Not somewhere else.

Most AI analytics tools sit outside your platform — you get the answer, but the work lives in a separate interface, disconnected from your dashboards and reports. Colleen acts inside Variphy. Widgets it builds are saved the same way you'd build them by hand. Searches become reports. Prompts become dashboards. Everything stays in one place.

Same data. Same depth. Just faster.

Run Variphy by asking.

Get access to the AI assistant built into Variphy — and start getting answers from your call data without the click paths.