UPCOMING WEBINARCisco UCCX Wallboards
Cisco CDR & UCCX Reporting & Analytics
The Variphy Stack is the preferred Analytics & Management platform for Cisco Collaboration.
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We've enhanced CDR Reporting & Call Analytics by introducing Dashboards, Wallboards, & Widgets. Everything, including the data, time period, output type, title, icon, & colors can be configured.
Visualize, search, analyze, & report on all of your Cisco CUCM CDR call history. Generate 911 & other alerts, End User Activity, Capacity Utilization, Accounting, & Quality/QoS.
Cisco Unified Contact Center Express (UCCX) statistics delivered in real-time to every screen needed. Administrators, Supervisors, & Agents have access to web-based reports.
Cisco Remote Phone Control by Variphy will help save you time troubleshooting your end-user's problems & increase productivity in your Cisco Unified Communications Manager environment.
From IP phones being added, changed, or deleted; to your Route Pattern modifications; all the way down to Speed Dials being added on your IP phones. You'll see exactly what's changed before & after.
Move your DID Block & Number inventory out of spreadsheets. Search, tag, & report upon active & available numbers using real-time CUCM status correlation & assign block-based user permissions.
With Variphy Stack, visualize, search, analyze & report on all your Cisco Collaboration data in one single-pane of glass solution.
Highly configurable CUCM or UCCX CDR Reporting & Analytics.
All in one solution for all Cisco Collaboration analytics.
Optimized user experience and full report automation.
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Access and report on it for as long as you need to.
You may not be in compliance with corporate policies.
Months, years, decades of manageable data.
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UCCX reports are highly customizable and dynamic, allowing you to specify what Agents/CSQs the report is going to include, as well as what details and statistics should appear.
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