We’re thrilled to introduce the Variphy Crew, a colorful cast of characters that bring our products and features to life.
Each character represents a specific part of the Variphy platform, from CDR reporting and remote phone control to cloud calling analytics for Microsoft Teams, Zoom Phone, and Webex Calling.
Whether you’re looking to track agent performance, streamline DID assignments, or explore the future of call analytics in the cloud, you’ll find a crew member ready to guide you every step of the way.
Let’s meet the crew!
Represents: Variphy solutions
Venture is your captain and trusted guide across the Variphy universe. He knows the platform inside and out and shows you how each product, feature, and teammate work together to turn raw call data into clear, actionable insights.
Venture’s mission is simple: make unified communications analytics feel seamless. Whether you’re new to Variphy or exploring advanced reporting, you can rely on Venture to show you the best of our solutions.
Favorite dashboard: All of them. He’s the captain, after all.
Represents: Variphy product updates and feature discovery
Marshall is the first to find every new feature and the first to show it off. His playful spirit makes exploring Variphy’s latest innovations feel exciting, not overwhelming.
Want to be the first to know about new Webex or Zoom Phone enhancements? Marshall’s already on the case.
Favorite resource: What’s New in Variphy.
Represents: CDR reporting tools
Cedric brings data to the spotlight. He transforms raw call records into clear, customizable reports, whether you need daily dashboards or high-level summaries.
He’s all about making data beautiful, digestible, and presentation-ready. If your CDR reports ever feel like a mess, Cedric will fix that.
Favorite skill: Turning noise into insight.
Represents: UCCX and call queue analytics
Wally is your call center’s best friend. He monitors every queue, agent, and interaction, helping your team optimize performance and never miss a beat.
He’s built for contact center dashboards, agent stats, and KPIs. With Wally, your customer experience gets a whole lot smoother.
Favorite queue stat: Longest wait time — because he’s already solving it.
Represents: Remote device management
If there’s a phone that needs attention, Toney’s already logged in. He configures and troubleshoots devices from anywhere, handling changes on the fly.
He’s your go-to for remote phone control. Toney’s reach is galaxy-wide.
Favorite feature: Fixing phones without leaving your desk.
Represents: Change log visibility and audit trails
Hyde keeps history clear and accountable. He tracks every configuration change, making sure nothing gets lost, misused, or misunderstood.
In a world where things move fast, Hyde remembers everything and makes sure your data stays clean and compliant.
Favorite superpower: Knowing what changed, when, and by whom.
Represents: Number inventory management
Dennis knows every digit. He tracks, assigns, and reclaims DNs and DIDs with unmatched precision, making sure nothing is duplicated or overlooked.
If you’re managing a large number inventory, Dennis is your absolute must-have.
Favorite role: Directory Number Ninja.
Represents: Cisco CUBE analytics and call data protection
Cubert is the gatekeeper. He scans all incoming and outgoing CUBE data, making sure it’s clean, compliant, and exactly where it’s supposed to be.
If you’re bridging multiple systems or integrating VoIP call flows, Cubert is your silent protector.
Favorite goal: Giving IT teams confidence in call flow.
Represents: Zoom Phone analytics
Zume takes Zoom Phone data and makes it instantly useful. He loves speed and clarity, helping organize call records, quality trends, and user behavior in real-time.
If Zoom is your platform of choice, Zume’s your guy.
Favorite mode: Hyper-speed insight delivery.
Represents: Webex Calling analytics
Becks sees the big picture in Webex Calling. He aligns data sources, maps out trends, and helps you manage cloud calling with grace and logic.
He never rushes because he always finds the smartest path.
Favorite trick: Turning complexity into clarity.
Represents: Microsoft Teams Phone analytics
Ms. T connects all your Teams Phone data across tools and dashboards, giving you crystal-clear insight into call quality, user behavior, and performance trends.
If Microsoft Teams is your jam, Ms. T already has the data ready.
Favorite subject: Call analytics (obviously).
Represents: Variphy Cloud
Nimbus makes sure all your data — no matter the source — is cloud-ready, structured, and instantly accessible. She’s your key to on-the-go, centralized platform analytics from anywhere in the universe.
Favorite data format: The fast kind.
The Variphy crew represents what you can expect when using our platform: better control over your data, boosted confidence in your calling platforms, and the most trusted team in the business.
These characters reflect our mission to make unified communications analytics more comprehensive, more helpful, and a little more fun. Whether you’re handling CDR reporting, exploring cloud calling, or integrating data from Cisco, Zoom, Webex, or Teams, you can count on someone on the crew who’s built for the job.
Want to see your call data come to life?
Start with Cedric’s spotlight or explore how Wally helps you streamline contact center workflows.
Or meet the entire crew and see what parts of the galaxy Venture should explore next.
Updated on
June 27, 2025
Published on
June 27, 2025
Read Next
Subscribe to Variphy Voice to get featured posts delivered straight to your inbox.
Subscribe
Connect with us
Don’t miss out on the latest insights, news, and resources from Variphy.
