Connect with our in-house System Engineers through one of our live events or webinars. They're timely, topical, full of hands-on, practical training and always geared up for a good Q&A.
What’s the difference between a contact and an event stat in Webex Contact Center analytics? We’ll break it down and share practical ways to use these metrics to your advantage.
Take a deep dive into creating insightful Variphy dashboards for Webex Contact Center. Join Dre as he walks through practical examples that deliver real-time clarity.
Learn how to build detailed Webex Contact Center reports that surface key performance trends. Victor will show you how to turn complex data into actionable insights.
What’s the difference between a contact and an event stat in Webex Contact Center analytics? We’ll break it down and share practical ways to use these metrics to your advantage.
Take a deep dive into creating insightful Variphy dashboards for Webex Contact Center. Join Dre as he walks through practical examples that deliver real-time clarity.
Learn how to build detailed Webex Contact Center reports that surface key performance trends. Victor will show you how to turn complex data into actionable insights.
Discover how Variphy can unlock meaningful insights from your Webex Calling Customer Assist Queues. Join Matt for a showcase of reporting possibilities to help optimize your customer interactions.
Ever wonder what Sync Data actually does in Variphy? Join us to uncover how this behind-the-scenes feature keeps your reporting accurate and up-to-date.
Phone failures can drive up abandonment rates and frustrate agents. We’ll show you how to use Variphy to identify problem devices and improve call reliability.
