Variphy Support Center


Self-Service User Guides

Follow step-by-step user guides for how to install, configure, use and troubleshoot Variphy.

We're Here For You Need Assistance?

Email our support team at support@variphy.com or access our ticket portal.

Upcoming live webinars


Variphy 16.1: Zoom Reporting Enhancements
May 1, 2024
Variphy 16.1: Zoom Reporting Enhancements

Want to upgrade your Zoom reporting? Join us for this webinar to learn about Variphy 16.1, which has exciting updates for Zoom Phone users – including support for Zoom API 2.0!


How to Customize Your User Experience
May 8, 2024
How to Customize Your User Experience

Tailor your Variphy experience to your needs. Our systems engineers show you how to adjust your time zone, import your reports, set default search criteria, and more!


Webex Dashboards and Reports for Executives
May 15, 2024
Webex Dashboards and Reports for Executives

Systems engineer Mike guides you through building powerful, high-level Webex reports and dashboards. Learn how to leverage Variphy to provide executives with the insights they need to make informed decisions.


Streamline Teams Phone Reporting With Templates
May 22, 2024
Streamline Teams Phone Reporting With Templates

Need a more efficient reporting workflow for Teams Phone? Join our systems engineers as they walk through Variphy's report templates and demonstrate how to customize them for your organization.


CUCM - Variphy 16.1 new SCSR value to report quality issues
May 29, 2024
CUCM - Variphy 16.1 new SCSR value to report quality issues

Identify and address call quality challenges in your CUCM environment effectively! Learn to leverage the Severely Concealed Seconds Ratio (SCSR) to gain insights into the phones or users experiencing the most call quality issues.

Recent webinars


Sneak Peek: Microsoft Teams Phone Dashboards
Apr 24, 202430 Minutes
Sneak Peek: Microsoft Teams Phone Dashboards

Get a preview Microsoft Teams Phone dashboards, available in Variphy 16.1. See how customizable dashboards and user-friendly widgets can help you elevate your Teams Phone analytics.


Quickstart Guide to Webex Calling Dashboards
Apr 17, 202430 Minutes
Quickstart Guide to Webex Calling Dashboards

Need deeper insights into your Webex Calling environment? In this webinar, SEs Brian and Mike demonstrate how to build, save, and share custom dashboards to display data that matters to you.


Safeguard Teams Phone Data with Role-based Access
Apr 10, 202430 Minutes
Safeguard Teams Phone Data with Role-based Access

Ensure sensitive information remains protected by controlling user visibility. Our systems engineers show you how to implement role-based access to Microsoft Teams Phone analytics and reporting.