Solutions for Cisco

Get real-time analytics, robust reporting tools, and simplified management solutions for CUCM, UCCX, and CUBE.

Cisco Unified Communications Manager (CUCM)

Reporting and Analytics for Cisco CUCM

Customize and share dashboards with drag-and-drop widgets. Generate reports on demand or schedule for delivery via email, chatbot, or repository.

Learn more
DN and DID Management for Cisco

Get real-time information on the status of directory numbers (DN) and direct inward dial (DID). Identify inactive DNs and DID blocks for provisioning.

Learn more
Change Management for Cisco

Take and compare snapshots of your Cisco configuration. View what changes were made and who made them.

Learn more
As-built Reporting for Cisco

Document your programming configurations automatically. Run detailed as-built reports to help with troubleshooting and auditing.

Learn more
Remote Phone Control for Cisco

Check service quality delivered by agents on live calls. Push or schedule bulk changes to device settings.

Learn more

Cisco Unified Contact Center Express (UCCX)

Reporting and Analytics for Cisco UCCX

Get a holistic view of your contact center. Report on your agent and contact service queue (CSQ) statistics.

Learn more
Dashboards and Wallboards for Cisco

Track your performance indicators on customized wallboards and dashboards. Get actionable insights into your customer service.

Learn more

Cisco Unified Border Element (CUBE)

Reporting and Analytics for Cisco CUBE

Store call data for as long as you need. Visualize CUBE call routing for incoming and outgoing calls.

Learn more

Solutions for Webex

Enhance your Group Call Management tracking and reports.

Reporting and Analytics for Webex Calling

Customize reports and schedule them for delivery via email, chatbot, or repository. Give non-admin users role-based access to data.

Learn more

Solutions for Zoom Phone

Discover trends in your Zoom environment with filters, search criteria, and more.

Reporting and Analytics for Zoom Phone

Schedule reports or perform ad hoc searches on historical call data to view trends. Build flexible dashboards and display data as graphs, charts, and tables.

Learn more

Solutions for Microsoft Teams

Search, analyze, and report on your Microsoft Teams calling environment.

Reporting and Analytics for Microsoft Teams Phone

Get detailed search results on MS Teams Phone calls. Create and share dashboards with non-admin users.

Learn more
Explore your Cisco, Webex, Zoom, and Microsoft Teams data.