Variphy provides call analytics and reporting solutions for Cisco, Webex, Zoom, and Microsoft Teams.
Get real-time analytics, robust reporting tools, and simplified management solutions for CUCM, UCCX, and CUBE.
Customize and share dashboards with drag-and-drop widgets. Generate reports on demand or schedule for delivery via email, chatbot, or repository.
Get real-time information on the status of directory numbers (DN) and direct inward dial (DID). Identify inactive DNs and DID blocks for provisioning.
Take and compare snapshots of your Cisco configuration. View what changes were made and who made them.
Document your programming configurations automatically. Run detailed as-built reports to help with troubleshooting and auditing.
Check service quality delivered by agents on live calls. Push or schedule bulk changes to device settings.
Get a holistic view of your contact center. Report on your agent and contact service queue (CSQ) statistics.
Track your performance indicators on customized wallboards and dashboards. Get actionable insights into your customer service.
Store call data for as long as you need. Visualize CUBE call routing for incoming and outgoing calls.
Enhance your Group Call Management tracking and reports.
Customize reports and schedule them for delivery via email, chatbot, or repository. Give non-admin users role-based access to data.
Discover trends in your Zoom environment with filters, search criteria, and more.
Schedule reports or perform ad hoc searches on historical call data to view trends. Build flexible dashboards and display data as graphs, charts, and tables.
Search, analyze, and report on your Microsoft Teams calling environment.
Get detailed search results on MS Teams Phone calls. Create and share dashboards with non-admin users.