Enhance your Cisco environment with unlimited data storage, advanced search functionality, and more.
Simplify your Cisco Unified Communications Manager (CUCM) on-prem, cloud, or hybrid environment.
Perform ad hoc searches and get details on historical call data. Create and share custom dashboards.
Move your direct inward dial (DID) and directory number (DN) inventory out of spreadsheets. Find DNs and DID blocks ready for provisioning.
Identify changes in your CUCM configuration. Generate as-built reports for auditing, troubleshooting, and compliance.
Monitor and manage your devices from anywhere. Run bulk updates to your Cisco devices and send messages to phones from your browser application.
Track the performance of your Cisco Unified Contact Center Express (UCCX) in real time.
Generate reports on agent and Contact Service Queue (CSQ) performance indicators. View peaks and valleys in your call traffic.
View the real-time status of agents on calls. Track key metrics like period-over-period on your wallboard display.
Know what happens to your Cisco Unified Border Element (CUBE) calls, from hello to hang up.
Track call flow from beginning to end and any transfers in between. View busy hours and peak concurrent traffic.