As a contact center manager, you need real-time call activity reporting on your teams. Variphy can help you maintain a high level of performance by providing valuable information like agent state and call details.Learn more
How can you stay on top of your contact center’s activity? Variphy displays real-time alerts and agent performance data on an eye-catching screen, so you can make critical decisions as issuesLearn more
Variphy helped identify an issue in a Contact Center script that was causing an unacceptable number of customer calls to get disconnected in the transfer process.
Get important call statistics and view trends to help your team improve customer service satisfaction.
We have developed useful templates for rapid response reports required by different business owners.
Variphy gives you visibility on your top agents and who might need extra assistance.