Now Available: Role-based permissions, new reporting fields, expanded remote phone control.

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What's New in Variphy

Our latest updates, improvements and what we're working on.

Announcements—important scheduling and end of life notices

Shipped—what has been released in recent versions

Shipping soon—what will be released in the next version

In the works—what is currently in development and coming soon

What's new in Variphy

Our latest updates, improvements and what we're working on.

Announcements—important scheduling and end of life notices

Shipped—what has been released in recent versions

Shipping soon—what will be released in the next version

In the works—what is currently in development and coming soon

Our Upcoming Webinars

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Announcements

Shipped

Shipping Soon

In the Works

Announcements

Variphy 26.7 Now Available

Manage Webex Calling accounts end to end, no Control Hub trips required:

User Provisioning for Webex Calling

Handle every Webex Calling user account change from inside Variphy, creating, updating, deactivating, and removing users without opening Control Hub for routine work.

Workspace Provisioning for Webex Calling

Set up Webex Calling workspaces for shared spaces like meeting rooms and common areas, defining their calling, calendar, and voicemail options in one place alongside your user accounts.

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Variphy 26.6 Now Available

Configurable Primary Settings for Virtual Line Operations
Use configuration toggles to view and adjust the primary settings for each virtual line operation, giving admins more granular control over how operations run within a Webex Calling Provisioning job.

Permission Levels for Shared Dashboards
Choose Read, Edit, or Full co-owner access when sharing a dashboard with users or user groups, so collaborators get the access their role needs and owners stay in control of changes.

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Variphy 26.5 Now Available

Faster provisioning, natural language access, and deeper visibility across your UC environment:

Webex Calling Provisioning with Unified Jobs
Combine and automate multi-step Control Hub workflows into a single operation — create virtual lines, configure voicemail, and delegate administration without leaving Variphy. Provision at scale without the multi-admin, multi-menu overhead.

Natural Language Access with Colleen AI Assistant
Search call history, manage users, and build reports just by asking in plain language. New users get productive faster, and routine tasks move quicker — no UI expertise required.

Cisco Unity Mailbox Message Counts in As-Built Reports
The Mailbox As-built report now includes Inbox, Deleted, and Sent message count columns for each user. These values are captured in every Snapshot, giving you a point-in-time view of mailbox activity alongside the rest of your as-built data.

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Shipped

Create Webex Calling Workspaces Without Leaving Variphy

Create Webex Calling workspaces from the provisioning job modal in Variphy, setting up calling, calendar, and voicemail options in one place instead of switching to Control Hub for shared spaces like meeting rooms and common areas.

Provision Webex Calling Users Without Leaving Variphy

Create, edit, delete, and deactivate Webex Calling users directly within Variphy, handling the full user lifecycle from one place instead of switching to Control Hub for routine account changes.

Set Permission Levels When Sharing Dashboards

Choose a permission level (Read, Edit, or Full co-owner) when sharing a dashboard with users or user groups, so collaborators get exactly the access their role needs and owners stay in control of who can change what.

Configure Primary Settings for Virtual Line Provisioning Operations

Use configuration toggles to view and adjust the primary settings for virtual line operations, giving admins more granular control over how each operation runs within a Webex Calling Provisioning job.

Pull Call History Results with a Prompt

Join the pilot program for Colleen AI Assistant; ask it to surface data for the calls you need — abandoned calls from yesterday, long calls to a hunt group, peak volumes by region — and skip the filter-building step entirely.

Surface Mailbox Activity in Unity As-Built Reports

View current Inbox, Deleted, and Sent message counts for each user's mailbox directly within your Cisco Unity As-Built reports, with values captured in every Snapshot for a point-in-time view of activity.

Enable Faster Webex Calling Changes with On-Demand Provisioning

Select and execute provisioning tasks instantly, leveraging Webex API endpoints and customizable configuration settings without the overhead of creating and managing scheduled jobs.

Shipping Soon

Surface Webex Changes with Configurable Audit Log Search

Search audit log history across your entire Webex organization using saved search sets and configurable criteria, so you can pinpoint exactly who made each change and when.

In the Works

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