Upgrade to 25.6: Real-time Teams CDR alerts, enhanced Teams DID visibility, and SSO authentication for Cisco Finesse.
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What's new in Variphy

Our latest updates, improvements and what we're working on.

Announcements—important scheduling and end of life notices

Shipped—what has been released in recent versions

Shipping soon—what will be released in the next version

In the works—what is currently in development and coming soon

Our Upcoming Webinars

What Is Sync Data & Why It Matters

July 30, 2025 11:00 AM

Boost Customer Assist Queue Reporting With Variphy

August 6, 2025 11:00 AM

Making Sense of Webex Contact Center Stats & Events

August 13, 2025 11:00 AM

Building Powerful Dashboards for Webex Contact Center

August 20, 2025 11:00 AM

Deep Dive Into Report Building for Webex Contact Center Data

August 27, 2025 11:00 AM

Announcements

Download Variphy 25.6 Now!

Webex Contact Center Reporting, CUCM Enhancements & More!

Learn more about the key features of this release.

Variphy Announces EOL/EOS for Legacy Cisco UCM and Unity Connection Versions

Important Notice: End of Life and End of Support Announcement

We want to inform our valued customers and partners that Variphy's support for Unity Connection and Cisco UCM pre-11.0 and Unity Connection 12.0 will reach its End of Life (EOL) and End of Support (EOS) with the release of Variphy 25.6.

What Does This Mean for You?

After the EOL/EOS release, Variphy Reporting and Analytics for Cisco UCM and Unity Connection will no longer function for versions prior to 11.0. Additionally, Unity Connection 12.0 will no longer function.

Need Help or Have Questions?

If you need assistance, please visit our support page or contact us:

Sales: sales@variphy.com

Thank you for choosing Variphy. We appreciate your partnership and look forward to continuing to serve you with our next-generation solutions.

Variphy Announces EOL/EOS for pre-11.0 UCCX

Important Notice: End of Life and End of Support Announcement

We want to inform our valued customers and partners that Variphy's support for Cisco UCCX pre-11.0  will reach its End of Life (EOL) and End of Support (EOS) with the release of Variphy 25.4.

What Does This Mean for You?

After the EOL/EOS release, Variphy Reporting and Analytics for UCCX will no longer function for versions of UCCX prior to 11.0.

Need Help or Have Questions?

If you need assistance please visit our support page, or contact us:

Sales: sales@variphy.com

Thank you for choosing Variphy. We appreciate your partnership and look forward to continuing to serve you with our next-generation solutions.

Shipped

DID Management for Microsoft Teams Phone

Allows for inventory management of direct-inward-dial number for Microsoft Teams Phone

CUBE Reporting and Analytics in Variphy Cloud

Provides support for CUBE reporting and Analytics in Variphy Cloud

Support Finesse Authentication via SSO

Provides support for the use of SSO when authenticating Variphy with your UCCX instance

Shipping Soon

Webex Contact Center Integration

Provides real-time and historical reporting for Webex Contact Center. Click here to learn more about early access for this feature.

In the Works