Announcements

Variphy 16.3 Is Now Available!

Upgrade to Variphy 16.3 for enhanced Variphy Cloud migration and more.

Check out Variphy Voice for more information.

16.2Call AnalyticsCUCMMicrosoft Teams PhoneWebex CallingZoom Phone

Variphy 16.2 Is Now Available!

Version 16.2 adds enhancements, features, and functionality to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions.

Check out Variphy Voice for more information.

16.2Call AnalyticsCUCMMicrosoft Teams PhoneWebex CallingZoom Phone

Shipped

CDR Alerting in Variphy Cloud

Provides CDR Alerting for Variphy Cloud instances

16.3Variphy Cloud

Improved Efficencies when Migrating to Variphy Cloud

Provides improved configuration efficiencies when migration from Variphy on-premise to Variphy Cloud

16.3Variphy Cloud

Role-based Access Improvement – Microsoft Teams

Provides more options and flexibility for providing role-based access to Microsoft Teams administrators

16.2Microsoft Teams Phone

Ring Duration Improvement – Webex Calling

Utilization of new ring duration field in Webex Calling API

16.2Call AnalyticsWebex Calling

Decommissioned UCM Cluster Access

Provides access to decommissioned or offline UCM clusters

16.2Call AnalyticsCUCM

Introduction of Connected Licensing

Improvement to license management via a centralized management system

16.2Variphy

Shipping Soon

Zoom Phone Cradle to Grave Reporting 

Provides cradle to grave reporting capabilities within the Zoom Phone environment

16.4Zoom Phone

Report Delivery via Zoom Chat

Receive CDR analytics reports directly to your Zoom Chat client

16.4CDR ReportingZoom Phone

In the Works

CDR Alerting for Microsoft Teams Phone

Enables alerting for Microsoft Teams Phone

Microsoft Teams Phone

Support Finesse Authentication via SSO

Provides support for the use of SSO when authenticating Variphy with your UCCX instance

SecurityUCCX

CUBE Reporting and Analytics in Variphy Cloud

Provides support for CUBE reporting and Analytics in Variphy Cloud

Call AnalyticsCall ReportingCUBE

Webex Contact Center Integration 

Provides real-time and historical reporting for Webex Contact Center

Webex Contact Center