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What’s New in Variphy 25.6: Unlock Deeper UC Analytics and Smarter Reporting

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We’re excited to announce the release of Variphy 25.6, packed with enhancements that deliver greater flexibility, deeper visibility, and a more intuitive experience across platforms like Webex Contact Center, CUCM, Microsoft Teams, and more.

Let’s take a closer look at what’s inside.

Microsoft Teams CDR Alerts – Real-Time Email Notifications

Already relying on Variphy alerts for CUCM, Webex, or Zoom? Now you can extend that same peace of mind to Microsoft Teams.

New in 25.6:

Teams Phone DID Detail Columns – Enhanced DID Management

We’ve added new data fields to Microsoft Teams DID Management, so you can see everything in one place.

Gain better visibility on data like:

Support for Finesse Authentication via SSO – Unified, Streamlined Experience

Simplify your UCCX integration with support for Single Sign-On (SSO) authentication with Cisco Finesse. This makes it easier to:

Webex Contact Center Reporting – Now in Early Access

Struggling with the limitations of Control Hub or Webex Contact Center Analyzer? Our new Webex Contact Center reporting solution, now available through our Early Access Program, delivers richer analytics and customizable dashboards built for real-world contact center operations.

With Early Access, you can:

To gain early access to Webex Contact Center reporting and analytics, sign up for the program here.

Let’s Enhance Your Reporting Together

From deeper Webex Contact Center insights to Teams alerts, Variphy 25.6 is designed to support your org's daily needs and long-term goals.

Ready to take it for a spin?

Updated on

July 22, 2025

Published on

June 4, 2025

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