Product Manager
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We’re excited to announce the release of Variphy 25.6, packed with enhancements that deliver greater flexibility, deeper visibility, and a more intuitive experience across platforms like Webex Contact Center, CUCM, Microsoft Teams, and more.
Let’s take a closer look at what’s inside.
Already relying on Variphy alerts for CUCM, Webex, or Zoom? Now you can extend that same peace of mind to Microsoft Teams.
New in 25.6:
We’ve added new data fields to Microsoft Teams DID Management, so you can see everything in one place.
Gain better visibility on data like:
Simplify your UCCX integration with support for Single Sign-On (SSO) authentication with Cisco Finesse. This makes it easier to:
Struggling with the limitations of Control Hub or Webex Contact Center Analyzer? Our new Webex Contact Center reporting solution, now available through our Early Access Program, delivers richer analytics and customizable dashboards built for real-world contact center operations.
With Early Access, you can:
To gain early access to Webex Contact Center reporting and analytics, sign up for the program here.
From deeper Webex Contact Center insights to Teams alerts, Variphy 25.6 is designed to support your org's daily needs and long-term goals.
Ready to take it for a spin?
Updated on
July 22, 2025
Published on
June 4, 2025
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