Sometimes, all you want to do is search for a phone number or extension. Variphy’s call search feature gives you the info you need: where a call was answered, how long it was, where it was transferred, and who hung up.
Learn moreDo you have insight into your call flow? With Variphy, you can visualize the chronological order of events for each caller, from when they called into your system until they disconnected
Learn moreCall attempts, conference calls, and parked calls can take up your organization’s resources. Call traffic can arise at any time — Variphy can give you insight when it happens.
Learn moreEliminate the guesswork when analyzing your hunt group performance. By monitoring call flows and usage, you’ll gain insights across your UC environment.
Learn moreThe characteristics of answered and abandoned calls can reveal valuable information. Variphy helps you uncover the time threshold for each queue — and your customer’s patience level.
Learn moreDo you know when a phone or end user hasn’t made or received your minimum number of calls? With a simple report from Variphy, you can find dormant or underutilized phones quickly.
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