Colleen AI Assistant by Variphy
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Introducing Colleen AI Assistant
Colleen AI Assistant in Variphy

Surface insights about your environment,
just by asking.

Colleen AI Assistant is a natural language interface built directly into the Variphy platform, turning conversational prompts into the dashboards, widgets, reports, and answers you need.

Built for the depth Variphy users
don't always have time to learn.

Lower learning curve

New users get value from Variphy on day one, without first mastering menus, filters, or report configuration.

Faster than clicking

Tasks that used to take a series of clicks now take a sentence. Same depth, far less friction.

Built in, not bolted on

AI Assistant lives inside Variphy, working with the same data and the same dashboards you rely on today.

Get it done with
a simple request.
C show me abandoned calls from yesterday 9:24 AM 415-555-0189 Abandoned 9:18 AM 628-555-0204 Abandoned 9:05 AM 212-555-0317 Abandoned 3 results · Abandoned · Yesterday

Call History Search

Pull the calls you need with a conversational query: "show me all abandoned calls from yesterday," "calls into the support queue over five minutes last week." No filters to configure, no syntax to learn.

Best for: Anyone who lives in call data and needs answers faster than the UI allows.
C build a widget for queue performance this week Calls Answered 144 ↑ 12% vs prior week Queue Volume Widget saved to My Dashboards

Widget & Dashboard Builder

Describe what you want to see and the AI Assistant builds it — widget, dashboard, or report — without manually configuring data sources or display settings.

Best for: Admins and analysts assembling views for themselves, their teams, or leadership.
C add Sam K. to the support team as a viewer AM Alex Martinez Administrator Active SK Sam Kim Viewer · Support Team ✓ Added JT Jordan Taylor Analyst Active

User Administration

Handle user setup and management through prompts instead of configuration screens. Onboard, update, or audit access in seconds.

Best for: Variphy administrators managing access across teams, sites, or customer instances.
Save, refine, and reuse.

Widgets, dashboards, and reports created by prompt are saved into Variphy the same way you would build them by hand, ready to refine, share, schedule, or run again.

  • Conversational queries: Ask in plain language across call history, dashboards, reports, and admin.
  • Saved outputs: Every widget, dashboard, and report built by prompt is stored in Variphy.
  • Iterative refinement: Adjust results by continuing the conversation, not by starting over.
  • Same data, same depth: AI Assistant works against the full Variphy dataset, not a simplified subset.
  • One interface for admin and analytics: Configure users and pull insights in the same place, the same way.

Interested in Colleen AI Assistant
for your team?

Join the pilot program and be among the first to put natural language to work across your environment.

Frequently asked questions
Colleen AI Assistant and Colleen AI Voice Agent are two different products under the Colleen family. AI Assistant is a natural language interface inside the Variphy application. It helps users run Variphy by asking, instead of clicking through screens. AI Voice Agent is a virtual agent that handles inbound phone calls on your behalf. Same family, different jobs: one helps you work inside Variphy, the other handles calls coming into your environment.
No. AI Assistant is designed to understand the way you would naturally describe what you need — "show me all abandoned calls from yesterday," "build a widget for queue performance," "add a new user to the support team." If you can describe it, AI Assistant can act on it.
Reach out to your Variphy contact or contact sales at sales@variphy.com for the latest information.
Yes. AI Assistant lives inside the Variphy application and works against the same data, dashboards, and reports you use today. Anything you have already built is fully available, and anything AI Assistant creates becomes part of your Variphy environment.
They are saved into Variphy the same way they would be if you had built them by hand. You can refine, share, schedule, and run them again. AI Assistant is a faster way to build, not a separate place where your work lives.
The AI Assistant is approaching general availability, and the pilot program is open now. Request a demo or reach out to your Variphy contact to join the pilot and be among the first to put it to work in your environment.