CUCM Analytics and Cisco Call Reporting Software

Stay on top of your Cisco Unified Communications Manager (CUCM) environment with robust analytics and reporting.

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Cisco CUCM Call Analytics

Choose the data you want to see on your dashboard.

Create custom dashboards with drag-and-drop widgets. You can display the data collected from your CUCM software as summaries, charts, and tables.

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Cisco CUCM Call Analytics

Search historical data to spot trends.

Get details on historical call data. You can store call data for as long as you want and perform ad hoc searches to identify pertinent values and patterns.

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Cisco CUCM Call Analytics

Generate reports to get the info you want to know.

Build reports that matter to you and your organization’s decision-makers. You can customize your CUCM call reporting to be as high-level or granular as you need.

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Cisco CUCM Call Analytics

Streamline reporting tasks with automated delivery.

Schedule reports to be delivered to your email, Webex chatbot, or SFTP location. You can also set how frequently you want to get reports: hourly, daily, weekly, monthly, quarterly, bi-annually, and annually.

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Cisco CUCM Call Analytics

Get alerts for defined thresholds.

Define thresholds for your data and get alerts when conditions are met. With Variphy, you can get email alerts for scenarios like 911 calls and abnormal termination codes.

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Cisco CUCM Call Analytics

Customize labels for your widgets and reports.

Change the labels of your widgets, report columns, and fields so it makes sense to your team. You can also simplify displays by abbreviating CUCM data field names.

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Use robust CUCM analytics and reporting to make data-driven decisions for your business.
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