Connect with our in-house System Engineers through one of our live events or webinars. They're timely, topical, full of hands-on, practical training and always geared up for a good Q&A.
Discover how Variphy can unlock meaningful insights from your Webex Calling Customer Assist Queues. Join Matt for a showcase of reporting possibilities to help optimize your customer interactions.
What’s the difference between a contact and an event stat in Webex Contact Center analytics? We’ll break it down and share practical ways to use these metrics to your advantage.
Take a deep dive into creating insightful Variphy dashboards for Webex Contact Center. Join Dre as he walks through practical examples that deliver real-time clarity.
Learn how to build detailed Webex Contact Center reports that surface key performance trends. Victor will show you how to turn complex data into actionable insights.
Discover how Variphy can unlock meaningful insights from your Webex Calling Customer Assist Queues. Join Matt for a showcase of reporting possibilities to help optimize your customer interactions.
What’s the difference between a contact and an event stat in Webex Contact Center analytics? We’ll break it down and share practical ways to use these metrics to your advantage.
Take a deep dive into creating insightful Variphy dashboards for Webex Contact Center. Join Dre as he walks through practical examples that deliver real-time clarity.
Learn how to build detailed Webex Contact Center reports that surface key performance trends. Victor will show you how to turn complex data into actionable insights.
Ever wonder what Sync Data actually does in Variphy? Join us to uncover how this behind-the-scenes feature keeps your reporting accurate and up-to-date.
Phone failures can drive up abandonment rates and frustrate agents. We’ll show you how to use Variphy to identify problem devices and improve call reliability.
Cisco UCM data can be tricky, but reporting on call types doesn’t have to be. Join us to learn clear strategies for distinguishing and tracking your inbound, outbound, and internal calls.
