If you manage unified communications today, chances are you’re supporting more than just one system. From Cisco UCM to Microsoft Teams, Webex Calling, and Zoom Phone, organizations now rely on a mix of platforms to meet different needs across departments, locations, and use cases.
But with more tools comes more complexity, especially when it comes to reporting, troubleshooting, and compliance.
Variphy is designed to simplify that. As a multi-vendor UC analytics solution, we give IT and UC teams a single place to search, visualize, and alert on call activity across every supported platform. That means:
Let’s explore how Variphy supports Cisco, Teams, Webex, and Zoom Phone.
Variphy’s deep support for Cisco Unified Communications Manager (CUCM) is where it all began, and it remains a pillar of our unified communications analytics platform.
If you’re managing a large on-prem deployment, you need more than native CDR tools. Variphy makes it easier to search, report, and act on CUCM data with features for high-volume environments:
For example, a healthcare organization running multiple CUCM clusters uses Variphy to:
These solutions reduce risk, support uptime, and help you get the answers you need without digging through spreadsheets.
“Within the first 15 minutes of using it, we were able to see how underutilized some of our PSTN trunking was. We found out we could disconnect 2 PRI’s right away. That alone will save us $15,000 a year.” -TriHealth
If you’re looking to modernize your CUCM environment without sacrificing control, Variphy Cloud offers all the same CUCM analytics and reporting features, delivered through a secure, FedRAMP-certified infrastructure. It’s built for agencies and organizations that need cloud flexibility with on-prem-grade visibility, especially in highly regulated sectors like government and healthcare.
As more organizations adopt Microsoft Teams for internal and remote communication, visibility into call activity and quality becomes critical. Variphy brings that visibility front and center.
With Variphy MS Teams CDR alerts, you can:
This means you can monitor Teams call quality proactively.
Variphy also supports detailed CDR searches and scheduled reports, making Teams data more actionable than what’s available in native Microsoft tools alone.
If your organization is moving from CUCM to Webex Calling, or already there, you’ve likely run into the reporting limitations in Control Hub. Variphy fills those gaps with dedicated Webex Calling reporting and Webex Contact Center analytics.
With Variphy, you can:
For Webex Contact Center, our offering adds:
Whether you’re just starting with Webex Calling or scaling your cloud strategy, Variphy makes reporting easier, clearer, and more effective.
Zoom Phone adoption is growing fast, especially among distributed teams and organizations looking for a lightweight, cloud-based calling solution. But built-in reporting often falls short when it comes to detailed call tracking and device insights.
Variphy extends Zoom Phone’s capabilities with full support for call analytics, cradle-to-grave call flow tracing, and Zoom Phone device usage reporting.
With Variphy, you can:
If you're relying on Zoom Phone to support a remote-first workforce, Variphy provides the visibility and control you need to keep teams connected and accountable.
Switching between reporting tools for CUCM, Teams, Webex, and Zoom can introduce risks. Missed alerts, inconsistent metrics, and siloed visibility can slow down troubleshooting and decision-making.
Variphy brings all your UC platforms into a single, unified view, making it the go-to multi-vendor UC analytics solution for organizations managing hybrid or cloud-first environments.
From one dashboard, you can:
For IT teams, this means no more context switching or re-training on different interfaces. For leadership, it’s a clearer view of usage trends, performance metrics, and areas for optimization, regardless of platform.
This is especially valuable for hybrid deployments or during transitions, where part of the organization is on CUCM and another on Webex or Zoom. Variphy bridges that gap with centralized reporting and platform-specific depth.
The integrations we build start with a real-world challenge brought to us by customers.
Healthcare IT teams told us they needed more visibility into hunt group behavior and endpoint registration. Government users asked for real-time alerts to support compliance. Universities managing multiple platforms in parallel wanted unified reporting to track adoption and performance across campuses.
We listened.
From the Webex Contact Center analytics to advanced filters for Zoom Phone usage reporting, our roadmap evolves with your feedback.
You can get involved, too:
Help us ensure Variphy meets the needs of UC teams in healthcare, finance, education, government, and beyond.
Unified communications environments aren’t static, and neither is Variphy. As more organizations move to cloud-first models or juggle hybrid deployments, we’re continuing to build support where it’s needed most.
Our mission is to meet you where you are, whether that’s managing thousands of Cisco endpoints on-prem, scaling Webex across campuses, or piloting Zoom Phone for a new remote team. If your environment shifts, your analytics platform shouldn’t hold you back.
We're also doubling down on user experience. Expect updates to make report building faster, data navigation easier, and dashboard customization even more powerful, regardless of platform.
Explore Variphy's multi-vendor UC analytics solution today. Contact us today.
Updated on
July 31, 2025
Published on
July 31, 2025
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