Call Analytics - Call History Searches

Call Analytics - Call History Searches

Last updated on Jul 25, 2016 by edgar in category CDR Reporting & Call Analytics

HOW TO USE THE CALL ANALYTICS TAB IN INSIGHT The Call Analytics Tab in Variphy Insight provides the ability to search, view, and generate reports for Cisco Call Detail Records (CDR) data as captured by the selected CUCM Cluster. The new look and layout allows easier searching and reporting, as well as editing and scheduling of reports.  The Call Analytics tab defaults to the Call History section, but also contains other very useful reporting tools: Summary & Top N  |  Capac...

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