How To Configure CDR/Call Analytics Dashboards

How To Configure CDR/Call Analytics Dashboards

Last updated on Jun 19, 2017 by Variphy in category Dashboards

In version 11.0 of Variphy Insight, the Top N & Summary in Call Analytics has been replaced and upgraded with a Call Analytics dashboard that can be completely customized. Each user will have a single dashboard per accessible CUCM Cluster, specific to his/her user account in Variphy Insight. The contents of each dashboard is made up of widgets - each with its own configuration.  Each widget defines its own call data to analyze and visualize, via search sets (which define the search cr...

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