How To Create CDR Report Showing Dormant or Non/Under Utilized Phones

How To Create CDR Report Showing Dormant or Non/Under Utilized Phones

Last updated on Jun 1, 2017 by Layne in category Reporting & Analytics

In Variphy Insight version 11.0, we introduced new options specifically for reporting on dormant phones or end users - those which have not made or received any calls (or at least some minimum) in a particular time period.   Dormant phones and users can clog up CUCM and continue to count towards license usage.  Identifying phones and end users which can be removed from CUCM or re-assigned is now pretty easy.  Here's how: 1) In Variphy Insight, select the Call Analytics If this...

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