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Customize your Cisco call analytics and reports — take advantage of features such as DID, Remote Phone Control, Macros, and Change Management.
"Our experience with Variphy CDR Reporting has been outstanding. The data that we can now pull from the Call Manager has assisted with pinpointing and solving numerous issues. The support from the staff at Variphy has been top notch. Their support has been extremely timely and their technical expertise is unmatched in the industry."
"The features of the system were not the only reasons we decided to go with Variphy, the customer service is by far the best, the staff is very friendly and knowledgeable, they not only respond very quickly to any request or issue but will make sure you are completely satisfied with the results and will answer any questions you have no matter how big or small."
"I can't tell you how many times my voice engineer and I have praised the decision to purchase Variphy. This software routinely saves us when managers/physicians claim that our phone system is not working and patients cannot navigate. It’s also been very critical in helping us identify whether there’s an issue with our system vs. an external after-hours system we send calls to after 5pm."