To request support, submit the following information or email our support team at email@example.com. To expedite our service delivery, please provide as much detail as possible about your question or issue, including any applicable Variphy application log files/info.
Our normal support hours are monday-friday 7:00am to 5:00pm US/Pacific Time and our team will make every effort to respond to your inquiries as quickly as possible.
You'll often hear back from us within minutes but if not, a response will absolutely be returned within 1 business day. Please keep in mind that there may be U.S. based holidays involved.
For more details about our support services, please review our Technical Services Agreement.