| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| How to apply or update the Insight license key | On the Variphy Insight login page, click the 'Update License' link at the bottom of the page. ... | Nov 27, 2018 04:15 AM PST |
| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| 1. Insight CUCM Prerequisites | Before you can begin to take advantage of the many tools that Variphy insight has to offer a fe... | May 18, 2018 05:36 AM PDT |
| 2. Variphy Insight Virtual Appliance - Deployment | This article describes how to deploy and run the Variphy Insight Virtual Appliance (VIVA), a Li... | Dec 11, 2018 09:26 AM PST |
| 3. Variphy Insight - General Configuration | This article assumes that Insight has already been deployed either with standalone installer or via ... | Nov 30, 2018 09:23 AM PST |
| 4. Upgrading Variphy Insight | INTRODUCTION This document describes the upgrade process to the latest Variphy ... | Nov 7, 2018 01:06 PM PST |
| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| Call Analytics - CDR/CMR Process | OVERVIEW OF INSIGHT CDR PROCESS There are 3 components required for Variphy to collect,... | Jul 28, 2016 09:14 AM PDT |
| Call Analytics - Call History Searches | HOW TO USE THE CALL ANALYTICS TAB IN INSIGHT The Call Analytics Tab in Variphy Insight provides the... | Jul 25, 2016 09:30 PM PDT |
| Call Analytics - Capacity Utilization | HOW TO USE THE CALL ANALYTICS TAB IN INSIGHT The Call Analytics Tab in Variphy Insight provides the... | Jul 28, 2016 09:10 AM PDT |
| Call Analytics - Rate Tables | HOW TO USE THE CALL ANALYTICS TAB IN INSIGHT The Call Analytics Tab in Variphy Insight provides the... | Jul 25, 2016 10:04 PM PDT |
| Variphy Insight - User Permissions | This article describes how to configure and use the Group and User permissions available as of Insig... | Jun 14, 2017 08:42 AM PDT |
| Dashboards | ||
| How To Configure CDR/Call Analytics Dashboards | In version 11.0 of Variphy Insight, the Top N & Summary in Call Analytics has been replaced and ... | Jun 19, 2017 04:26 PM PDT |
| Reporting & Analytics | ||
| How To Create CDR Report Showing Dormant or Non/Under Utilized Phones | In Variphy Insight version 11.0, we introduced new options specifically for reporting on dormant pho... | Jun 1, 2017 09:41 AM PDT |
| Call Analytics - History & History Summary Reports | Variphy Insight provides the ability to generate Call Analytics reports on Call Detail Records (CDR)... | May 31, 2017 03:30 PM PDT |
| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| DN Management | Variphy’s DN Management provides the ability to search for and identify Directory Number (DN) ... | Jul 25, 2016 09:48 PM PDT |
| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| Snapshot & Compare | VARIPHY SNAPSHOT AND COMPARISON GUIDE INTRODUCTION The Snapshot Tab in Variphy Insight pro... | Jul 26, 2016 02:11 PM PDT |
| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| Show Lines or Directory Numbers with Call Forwarding Settings | Variphy Insight's As-Built Reporting has the ability to generate a report showing all directory numb... | Jun 5, 2017 12:24 PM PDT |
| User Guide/KB Article | Description | Last Modified |
|---|---|---|
| How To Setup Hard Disk Space Alerting On Variphy Insight Server | Variphy Insight collects and manages a large amount of data and as a result, hard disk usage and spa... | Jun 6, 2017 10:04 AM PDT |
