What's New In Variphy

Variphy 13.1 boasts several new features and feature improvements—many of which you asked for specifically!

New in this release:

• Improved Ring Time calculations across multiple call events
• Automated email alerts for your expiring Variphy license
• UCCX Analytics now includes Inactive Values
• Multiple CUBE/IOS Systems Support for CUBE Reporting
• Report on Phone Version ID and Hardware Revision to determine which phones are Cloud capable

Variphy’s improved computed CUCM ring time and cradle-to-grave sequence persistence allows users to filter out talk time from a previous call leg’s ring time.

Added toggle to UCCX Resource, Resource Group, and Team search criteria UIs which allow users to toggle whether they want to see inactive values included in the select list.

All call details and computed call statistics will be available for inactive resource values.

Variphy’s improved computed CUBE Analytics allows users to now select multiple CUBE/IOS Systems to include in a single report.

Variphy’s Call Analytics for Zoom Phone will allow you to search, analyze, and report on your team’s Zoom Phone call activity.

Key Highlights

Users can now specify a storage location for CUCM/CUBE CDR/CMR files when the "Preserve CDR/CMR Files" check is enabled.

Users now have the ability to rename Cradle to Grave everywhere within the application and on the Cradle to Grave report file.

Variphy’s Call Analytics for Webex Calling will allow you to search, analyze, and report on your team’s calling data.