Announcements

Variphy 16.1 Is Now Available!

Version 16.1 enhances our Microsoft Teams Phone integration with the addition of Dashboards and Widgets.

This release also adds additional features and functionality to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions.

Check out Variphy Voice for more information.

Variphy 16.0 Is Now Available!

Version 16.0 introduces support for Microsoft Teams Phone. This release also adds enhancements to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions.

For more information regarding this release, check out our post on Variphy Voice.

Shipped

Variphy Dashboards and Widgets for Microsoft Teams Phone

Dashboards and Widgets for Microsoft Teams Phone

Migration to Zoom 2.0 Calling API

Provides support for the Zoom 2.0 Calling API

Zoom Phone abandoned calls reporting

Adds the ability to report on abandoned calls to Common Area Phones

Shipping Soon

Role-based Access Improvement – Microsoft Teams

Provides more options and flexibility for providing role-based access to Microsoft Teams administrators

Ring Duration Improvement – Webex Calling

Utilization of new ring duration field in Webex Calling API

Decommissioned UCM Cluster Access

Provides access to decommissioned or offline UCM clusters

Zoom Phone Cradle to Grave Reporting 

Provides cradle to grave reporting capabilities within the Zoom Phone environment

In the Works

CDR Alerting for Microsoft Teams Phone

Enables alerting for Microsoft Teams Phone

Support Finesse Authentication via SSO

Provides support for the use of SSO when authenticating Variphy with your UCCX instance

Report Delivery via Zoom Chat

Receive CDR analytics reports directly to your Zoom Chat client

Introduction of Connected Licensing

Improvement to license management via a centralized management system