| CUCM 8.5 - 12.0 | Unity Connection 8.5 - 12.0 | UCCX 8.5 - 11.5 | |
|---|---|---|---|
| CDR Reporting & Call Analytics | x | ||
| UCCX Wallboard Analytics | x | ||
| Remote Phone Control, Macros, & Broadcast | x | ||
| Change Management & As-Built Reporting | x | x | x |
| DN Management | x |
CUCM versions 10, 11, and 12 provide additional CDR fields, most notably, which "pattern" was matched/used along with device mobility information.
New CDR Detail Column Types for:
New Search Types and Grouping Types for:
New CDR Detail Column Types for:
New Search Types and Grouping Types for:
Each Variphy Insight Dashboard can now be viewed in a browser without logging in via a permanent link or “permalink” - which is a static link/url that can be sent out to users.
Public access is now configurable via each Dashboard via the “Dashboard Public Access” link in the “More” menu on the right.
CUCM Call Analytics Widgets can now be configured to “use” all the search sets from an existing Call Analytics report. When configuring the widget, a new “Use Search Sets From” toggle field will appear, allowing a report’s search sets be used.
The Status column in search results for Remote Phone Control will now show the Date/Time as a “MMM dd, yyyy hh:mm a z” value for phones which are currently:
When broadcasting to phones, Variphy Insight will try to use HTTPS if the initial HTTP connection is unsuccessful for non-wireless models (wireless phones only accept HTTPS).
Distribution Lists can now be configured to use the HTTPS port of Variphy Insight to receive Broadcast messages. The selection of users has been improved to use a multi-shuttle instead of the checkboxes
For phones which are in the “Registered”, “PartiallyRegistered”, or “UnRegistered” state, the timestamp (showing the date and time) will be shown for then when phone entered that state.
This will be shown in as-built reporting for “IP Phone Registration” as well as in search results for Remote Phone Control.
