Variphy 11.2 Available Now!

Multi-cluster reporting, private reports now visible to system admins,
dashboard sharing via permalinks & more!

Variphy Insight 11.2.5 Cisco Versions Supported

CUCM 8.5 - 12.0 Unity Connection 8.5 - 12.0 UCCX 8.5 - 11.5
CDR Reporting & Call Analytics x
UCCX Wallboard Analytics x
Remote Phone Control, Macros, & Broadcast x
Change Management & As-Built Reporting x x x
DN Management x

CDR Reporting & Call Analytics

Multi-cluster support for CUCM Call Analytics CDR Reporting.

When generating a History CDR report, a new Multi-Cluster Support section will appear if multiple clusters are available to the user account in Variphy. In addition to the report's primary cluster, optionally select any additional clusters for which the report should be generated for.

All reports are now available to system admins, regardless if they're public or private.

Complete CDR Field Support - Added Harvesting of New Fields in CUCM version 10, 11, & 12.0

CUCM versions 10, 11, and 12 provide additional CDR fields, most notably, which "pattern" was matched/used along with device mobility information.

New CDR Detail Column Types for:

  • Original Called Party Pattern
  • Final Called Party Pattern
  • Last Redirecting Pattern
  • Hunt Pilot Pattern

New Search Types and Grouping Types for:

  • Original Called Party Pattern
  • Final Called Party Pattern
  • Original or Final Called Party Pattern
  • Last Redirecting Pattern
  • Hunt Pilot Pattern

New/Completed CDR Field Support - Device Mobility

New CDR Detail Column Types for:

  • Mobile Calling Party Number
  • Mobile Final Called Party Number
  • Mobile Originating Device Name
  • Mobile Terminating Device Name
  • Mobile Originating Call Duration
  • Mobile Terminating Call Duration
  • Mobile Call Type

New Search Types and Grouping Types for:

  • Mobile Calling Party Number
  • Mobile Final Called Party Number
  • Mobile Calling or Final Called Party Number
  • Mobile Originating Device Name
  • Mobile Terminating Device Name
  • Mobile Originating or Terminating Device Name
  • New Search Types Only
  • Mobile Originating Call Duration
  • Mobile Terminating Call Duration

Added Support for MySQL 8.0

Variphy can now connect and manage MySQL 8.0 for CDR databases, in addition to MySQL 5.x versions as well as SQL Server 2008 - 2017.

Dashboards & Widgets

Permalink Sharing

Each Variphy Insight Dashboard can now be viewed in a browser without logging in via a permanent link or “permalink” - which is a static link/url that can be sent out to users.

Public access is now configurable via each Dashboard via the “Dashboard Public Access” link in the “More” menu on the right.

Widget Use of CUCM Call History Report Search Sets

CUCM Call Analytics Widgets can now be configured to “use” all the search sets from an existing Call Analytics report. When configuring the widget, a new “Use Search Sets From” toggle field will appear, allowing a report’s search sets be used.

Remote Phone Control, Macros, & Broadcast

Remote Phone Control Search Results Shows Registration Timestamp

The Status column in search results for Remote Phone Control will now show the Date/Time as a “MMM dd, yyyy hh:mm a z” value for phones which are currently:

  • Registered
  • PartiallyRegistered
  • UnRegistered (within 30 minutes of phone being originally Registered).

Added Phone HTTPS Connection Fallback Support

When broadcasting to phones, Variphy Insight will try to use HTTPS if the initial HTTP connection is unsuccessful for non-wireless models (wireless phones only accept HTTPS).

Added Distribution List HTTPS Route Support

Distribution Lists can now be configured to use the HTTPS port of Variphy Insight to receive Broadcast messages. The selection of users has been improved to use a multi-shuttle instead of the checkboxes

Change Management & As-Built Reporting

UI Snapshot Viewing Restored!

Due to popular demand, we restored the ability to view CUCM, UCCX, and CUC snapshots in the Variphy user interface after briefly removing it in 11.1. You asked and as always, we listen.

Added Phone Registration date/time Stamp Support

For phones which are in the “Registered”, “PartiallyRegistered”, or “UnRegistered” state, the timestamp (showing the date and time) will be shown for then when phone entered that state.

This will be shown in as-built reporting for “IP Phone Registration” as well as in search results for Remote Phone Control.

Added New Phone Configuration Details

As-built reporting for "IP Phone Serial Numbers, CDP, and & Network" info in CSV format will now also include Subnet, Default Router(s), DNS Server(s), Domain Names, VLAN IDs, Authentication URLS, Message URLs, and more.

DN & Dial Plan Management

New "None" and "E.164" Prefixes Make Searching Even Easier

When searching or reporting in DN Management, a new prefix option provides a more convenient way to search for DNs with or without E.164 formats. The selected prefix is automatically prepended to the search value.

Search or report results now show numbers/patterns assignments beyond just phones, including trunks, gateways, route lists, device profiles, and more.

System & Application

SAML 2.0 Single Sign-On (SSO)

  • Single Sign-On (SSO) allows users to log into multiple independent systems with a single username and password
  • SSO allows user authentication and authorization management from a single location
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