| CUCM 8.5 - 12.0 | Unity Connection 8.5 - 12.0 | UCCX 8.5 - 11.5 | |
|---|---|---|---|
| CDR Reporting & Call Analytics | x | ||
| UCCX Wallboard Analytics | x | ||
| Remote Phone Control, Macros, & Broadcast | x | ||
| Change Management & As-Built Reporting | x | x | x |
| DN Management | x |
When generating a History CDR report, a new Multi-Cluster Support section will appear if multiple clusters are available to the user account in Variphy. In addition to the report's primary cluster, optionally select any additional clusters for which the report should be generated for.
CUCM versions 10, 11, and 12 provide additional CDR fields, most notably, which "pattern" was matched/used along with device mobility information.
New CDR Detail Column Types for:
New Search Types and Grouping Types for:
New CDR Detail Column Types for:
New Search Types and Grouping Types for:
Variphy can now connect and manage MySQL 8.0 for CDR databases, in addition to MySQL 5.x versions as well as SQL Server 2008 - 2017.
Each Variphy Insight Dashboard can now be viewed in a browser without logging in via a permanent link or “permalink” - which is a static link/url that can be sent out to users.
Public access is now configurable via each Dashboard via the “Dashboard Public Access” link in the “More” menu on the right.
CUCM Call Analytics Widgets can now be configured to “use” all the search sets from an existing Call Analytics report. When configuring the widget, a new “Use Search Sets From” toggle field will appear, allowing a report’s search sets be used.
The Status column in search results for Remote Phone Control will now show the Date/Time as a “MMM dd, yyyy hh:mm a z” value for phones which are currently:
When broadcasting to phones, Variphy Insight will try to use HTTPS if the initial HTTP connection is unsuccessful for non-wireless models (wireless phones only accept HTTPS).
Distribution Lists can now be configured to use the HTTPS port of Variphy Insight to receive Broadcast messages. The selection of users has been improved to use a multi-shuttle instead of the checkboxes
Due to popular demand, we restored the ability to view CUCM, UCCX, and CUC snapshots in the Variphy user interface after briefly removing it in 11.1. You asked and as always, we listen.
For phones which are in the “Registered”, “PartiallyRegistered”, or “UnRegistered” state, the timestamp (showing the date and time) will be shown for then when phone entered that state.
This will be shown in as-built reporting for “IP Phone Registration” as well as in search results for Remote Phone Control.
As-built reporting for "IP Phone Serial Numbers, CDP, and & Network" info in CSV format will now also include Subnet, Default Router(s), DNS Server(s), Domain Names, VLAN IDs, Authentication URLS, Message URLs, and more.
When searching or reporting in DN Management, a new prefix option provides a more convenient way to search for DNs with or without E.164 formats. The selected prefix is automatically prepended to the search value.
Search or report results now show numbers/patterns assignments beyond just phones, including trunks, gateways, route lists, device profiles, and more.
