Cisco CDR Reporting - Whats New | Variphy Cisco CDR Reporting

Variphy Insight 11.0 - CDR Dashboards & Data Visibility Restrictions

We've enhanced CDR Reporting and Call Analytics by introducing Dashboards and Widgets that are fully customizable by each user, as well as configurable User Visibility Restrictions. Here are some of the key features and highlights of this new release.

CDR Reporting & Analytics

Remote Phone Control & Macros

Change Management & As-Built Reporting

DN & Dial Plan Management

System/Application & More

CDR Reporting & Call Analytics

Dashboards

In version 11.0, each user will have a single dashboard per accessible CUCM Cluster, specific to his/her user account in Variphy Insight.

The contents of each dashboard is made up of widgets - each with its own configuration.

Drag and drop to resize or re-position widgets just the way you want them. Everything, including the data, time period, output type, title, icon, & colors can be configured.

Many Widget Types To Choose From

Choose from interactive pie, bar, and line charts to simple, but effective data tables and call count boxes to display your data the way you want it.

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Expanded Grouping Options

Dormant Phones or Users

History reports can now identify non/under-utilized devices, phones, end users, or other grouping types via new grouping filtering options.

Identify dormant phones and users to be cleaned out of CUCM to reclaim licenses.

New Analytics Options

New Time Period Type Options

When configuring call scenario and statistic tables/charts, you can now choose one or multiple Time Unit Type values:

Quarter, Half, of Full Hour of Day
Date
Day of Week

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Restricted Data Visibility for Call Analytics/CDR Reporting

Per Cluster, Call Analytics/CDR Reporting data visibility can now be restricted with a variety of easy & flexible options for users.

When logged in to Call Analytics, a user with restricted visibility will have the "Limited" icon as shown here in the upper right

Restricted Data Visibility for Call Analytics/CDR Reporting

Available CDR Data

The Call Analytics header will now always indicate the time period for which CDR data is available in the system and accessible.

New in this version is the ability to create "stand-alone" or "Public" Search Sets for each CUCM cluster.

Scheduled Report Improvements

For scheduled Call Analytics reports which are configured for email delivery, you can now choose to manually specify your own email subject, if desired.

Scheduled Call Analytics reports can now be executed on-demand via the UI to enable testing of a newly configured schedule or re-execution of an existing one as needed.

Public Search Sets

New stand-alone or "Public" search sets can be re-used in reports, dashboard widgets, and user data restrictions.

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System/Application & More

User Groups

A new and highly requested User Group concept has been added to Variphy Insight to consolidate and simplify application user permissions.

User accounts can either be assigned to 1 or more User Groups or have their privileges defined individually at the user level.

Updated Navigation Header

A main horizontal header navigation bar is added to better present the application information.

The active user, version, and link to the Setup & Administration page (for Admins only) will now appear in the upper right.

System Platform Updates

Latest Apache Tomcat

Variphy Insight 11.0 will bundle and employ the latest 8.5 version of Apache Tomcat.

Variphy Insight 11.0.1 includes Apache Tomcat 8.5.15, which was was released in May 2017.

For more information, visit https://tomcat.apache.org/tomcat-8.5-doc/changelog.html

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Variphy Insight 11.0 - CDR Dashboards & Data Visibility Restrictions

CDR Reporting & Call Analytics

Dashboards

Many Widget Types To Choose From

Expanded Grouping Options

New Analytics Options

Restricted Data Visibility for Call Analytics/CDR Reporting

Available CDR Data

Scheduled Report Improvements

Public Search Sets

Remote Phone Control & Macros

HTTPS Support for Remote Control Operations

Change Management & As-Built Reporting

Support for CUCM User Controlled Devices Added

DN & Dial Plan Management

No notable updates in this release.

System/Application & More

User Groups

Updated Navigation Header

System Platform Updates

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CDR Reporting Features

Other Key Features

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Product Support