Discover how to create more informative dashboards using Variphy’s Grouping Statistics widget. Join us to learn how to configure this powerful widget to transform raw data into meaningful insights into your call count, average call duration, and more.
RegisterJul 31, 2024 @ 11:00 AM US/PTDive into Microsoft Teams Call Queue reporting! Learn how to build comprehensive and insightful call queue reports that will boost your team's efficiency and customer service performance.
RegisterAug 7, 2024 @ 11:00 AM US/PTDiscover how to maintain access to valuable call data even after removing your old CUCM. Join Matt and Trey as they unveil the new Decommissioned Cluster option in Variphy 16.2.
RegisterAug 14, 2024 @ 11:00 AM US/PTConsidering a move to a cloud calling platform? Learn how to build reports that will smooth your transition and ensure a successful migration to cloud-based communication systems.
RegisterAug 21, 2024 @ 11:00 AM US/PTJoin Jon and Brian for a comprehensive walkthrough of essential system health checks. From feature functionality to disk space management, discover how to keep your Variphy installation in top shape for optimal performance and reliability.
RegisterAug 28, 2024 @ 11:00 AM US/PTVariphy 16.2 features significant enhancements across our CUCM, Webex Calling, Zoom Phone, and Microsoft Teams solutions. Join us to explore how these updates can streamline your communication infrastructure and boost productivity in your organization.
The MOOV Team explores why a comprehensive call analytics tool is critical for your organization. Learn how to enhance customer experience, improve agent productivity, make informed business decisions, and ensure data retention compliance in a few simple steps.
Puzzled by mismatching call counts in your CUCM reports? SE Mike will unravel common call count misconceptions and guide you through quick solutions.