Careers - We're Hiring!

We have the following current opening(s) but we're always on the lookout for proven solution-oriented Systems Engineers, Channel Development/Account Managers, and Product Sales Specialists in Unified Communications to join our experienced and talented team. If you have what it takes and a passion or interest in Unified Communications, please send us your resume via jobs@variphy.com.

Current Openings

Be sure to include the position you are applying for in the email subject line.

Software Quality Assurance Test/Release Engineer

What's Expected Of You

  • Strong desire and ability to thrive working remotely
  • Identify, create and execute test plans and cases as part of agile software development and release process
  • Replicate, document, and validate fixes for bugs and other application issues reported from the field
  • Manual testing, scripting, full life cycle testing
  • Are a motivated self-starter who does not need micro-management
  • Be detail-oriented and complete tests and projects efficiently within expected time period
  • Contribute to and expand our technical knowledge base by creating/improving how-to articles, videos, & user guides
  • Create and maintain testing tools and utilities - find possible ways to automate manual processes

What You Should Already Know Or Be Able To Do

  • Jira or similar issue/bug tracking system
  • Testing web-based UX applications
  • MySQL and Microsoft SQL Server - Install, configure, as well at least some basic SQL query abilities
  • Linux and Windows Operating Systems - Yes, both
  • Virtual Machines - What they are as well as how to deploy and use them
  • Basic Networking - You should at least know what IP addresses and TCP ports are

Experience You Should Have

  • 2+ years in software quality assurance/testing positition

What Can Set You Apart

  • Experience Apache Tomcat
  • Scripting/Programming - You've successfully scripted or written code to automate something useful
  • Understanding of what a Call Detail Record is
  • Experience with Cisco Unified Communications/Collaboration
  • Cloud/SAAS providers (like AWS, Azure, Google, Linode, Digital Ocean, etc.)

Desired Location(s)

This is a United States based remote/telecommute/work-from-home position, however we have a strong preference for candidates based in the following locations:

Candidates from outside the United States SHOULD NOT apply.

Position Type

Full-Time/Regular

How to Apply

Send us a description of why you'd be successful in this role along with your resume (PDF format only please) to jobs@variphy.com with "Software Quality Assurance Test/Release Engineer" in the subject line.

Systems/Service Delivery Engineer

Who We Are Looking For

We're looking for systems engineers with a great balance of people, communication, & technical skills who our customers and internal teams would enjoy working with over the phone/Webex, email/instant messaging, or in person. You self-start and can succeed without needing a lot of direction, but also appreciate that being part of team means knowing when to ask for instruction or help (as well as providing it others when you can). You like to break things and be part of the solution. You take it upon yourself to learn and understand how things work as opposed to just memorizing and regurgitating words. You truly enjoy helping others, even when it may be outside the scope of what you initially expected.

What's Expected Of You

Variphy systems engineers are technical product and subject matter experts who 1) ensure our customers and partners are both successful and happy, as well as 2) collaborate internally with our sales, marketing & software development teams in any way possible.

Key Responsibilities

  • Deliver consistent top-notch technical and personal service to any audience
  • Provide technical expertise and guidance to Variphy's partner and customer base with how to deploy, configure, operate, optimize, and troubleshoot our products
  • Lead product demonstrations and/or discussions to both technical and non-technical audiences
  • Contribute to and expand our technical knowledge base by creating/improving how-to articles, videos, & user guides
  • Build and maintain both production and lab Unified Communications infrastructure
  • Collaborate with software development and product management via usability feedback, bug & environment replication and Q/A testing
  • Ability and desire to thrive in remote/telecommute role

What You Should Already Know Or Be Able To Do

  • Cisco Unified Communications Manager (CUCM) - If you've never heard of CDRs or registered a Cisco IP phone with CUCM, this isn't for you
  • Configuration or administration of Cisco UCCX and/or CME
  • MySQL and Microsoft SQL Server - Install, configure, & troubleshoot as well at least some basic SQL query abilities
  • Linux and Windows Operating Systems - Yes, both
  • Virtual Machines - What they are as well as how to deploy and maintain them
  • Microsoft Active Directory - Working knowledge of domain, OU, and search bases
  • Basic Networking - You should at least know what IP addresses and TCP ports are

Experience You Should Have

  • 2+ years in help desk, network engineer, technical support/analyst, or other IT-related field supporting or servicing customers
  • 2+ years working with Cisco Unified Communications

What Can Set You Apart

  • Experience with Variphy Insight - Obviously this is a huge plus
  • Apache Tomcat
  • Cisco IOS, switches, routers, firewalls or other Cisco products/solutions
  • Other Unified Communications (Microsoft, Avaya, etc.) products/solutions
  • Cloud/SAAS providers (like AWS, Azure, Google, Linode, Digital Ocean, etc.)
  • Scripting/Programming - You've successfully scripted or written code to automate something useful

Desired Location(s)

This is a United States based remote/telecommute/work-from-home position, however we have a strong preference for candidates based in the following locations:

  • Florida
  • Texas
  • Missouri
  • California

Candidates from outside the United States SHOULD NOT apply.

Position Type

Full-Time/Regular

How to Apply

Send us a description of why you'd be successful in this technical Unified Communications role along with your resume (PDF format only please) to jobs@variphy.com with "Systems Engineer" in the subject line.

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