Search & report by multiple parameters including Party Number, Device Name, Device Pool, End User, Department, Hunt Group, Call Queued Duration, Redirect Reason, Cause Code, Video Codec, and much more.
Call History searches can include multiple criteria using our usual Match Any vs All logic.
How many calls went to voicemail or were abandoned? Who has been making international calls? Which users still aren't using the new on-net dial plan?
Display & Filter by Loss Concealment Ratio or Duration.
Configurable 911 or Criteria-Based Alerting
Automatically be among the 1st to know who dialed 911. Variphy's alerts will provide End Users details, location, department, etc.
Configure CDR search parameters to trigger an alert on emergency calls, toll fraud, long distance, queue durations, dropped calls & other failures such as capacity or bandwidth issues.