Dashboards & Widgets

See and understand your CUCM data.

Display your data how you want it. We've enhanced CDR Reporting & Call Analytics by introducing fully customizable Dashboards & Widgets.

Try it for FREE! Watch a Video ▶

User specific Dashboards

  • Users can create new dashboards, set a unique configurable name, select and view owned or shared dashboards by other users, and set a default dashboard.
  • Each Dashboard can now contain widgets from multiple CUCM/CCX Clusters. Individual widgets are still cluster-specific.
  • The contents of each dashboard are made up of widgets - each with its own configuration.
  • Drag and drop to resize or re-position widgets just the way you want them. Everything, including the data, time period, output type, title, icon, & colors can be configured.

Fully configurable Widgets

  • Choose from interactive pie, bar, and line charts to simple, but effective data tables.
  • Drag-and-drop to resize or reposition Widgets just the way you want them.
  • Copy Widgets within the same or between different dashboards.
  • For wallboards or shared display monitors, Dashboard widget text can be scaled up or down to improve readability.

Webinars for Cisco CDR Reporting - Dashboards

Upcoming Webinars (1)

Webinar Date/Time
Advanced Search Set Usage
Learn how to use multiple Search Sets to get advanced views into specific calling scenarios. Search Sets and Search Criteria are two of the most fundamental and important concepts in Variphy CUCM CDR Call Analytics, as they shape all reports, dashboard widgets, alerts, and history search results.
12/16/2020
11:00 AM US/Pacific
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View Past Webinars (21)

Webinar
Basics of Cisco CDR
Understanding the basics of Cisco CDR.
Basics of Cisco CDR Basics of Cisco CDR
Building Business Unit Based Reports
Use of Custom Attributes and Custom Labels help create Organizational based reports.
Building Business Unit Based Reports Building Business Unit Based Reports
Building CDR Alerts and using Variphy's Configurable Device List
How to build CDR Alerts and utilize Variphy Devices/Lists for call stream capacity utilization metrics and convenient searching for CUCM Call Analytics.
Building CDR Alerts and using Variphy's Configurable Device List Building CDR Alerts and using Variphy's Configurable Device List
Capacity Utilization Beyond Monitoring Gateways
Join Phil & Vic as they show how to easily build Capacity Utilization Widgets & Reports using Variphy.
Capacity Utilization Beyond Monitoring Gateways Capacity Utilization Beyond Monitoring Gateways
CDR Cradle to Grave Reporting
Get an in-depth demo of Variphy's CDR Cradle to Grave Reporting. Learn how to track complete call flows for each call in a single report. Easily visualize the Cradle to Grave sequence showing related calls "before" and "after" within the same time period searched. We'll also show you how to identify sequence events such as Transferred, Forwarded, and Conferenced calls.
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COVID-19: How to Report on Your Now Fully Remote Workforce
Grab your Cheetos! Join Vic as he walks you through creating reports to help monitor your newly provisioned remote workforce.
COVID-19: How to Report on Your Now Fully Remote Workforce COVID-19: How to Report on Your Now Fully Remote Workforce
COVID-19: How to Report on Your Now Fully Remote Workforce Pt. 2
Grab your Cheetos! Join Vic as he walks you through creating reports to help monitor your newly provisioned remote workforce.
COVID-19: How to Report on Your Now Fully Remote Workforce Pt. 2 COVID-19: How to Report on Your Now Fully Remote Workforce Pt. 2
How Cisco CDR/Cradle to Grave Can Complement UCCX
See how Variphy's CDR "Cradle to Grave" reporting can complement Contact Center/UCCX by providing instant visibility into underlying data. Learn how Calls failing in CCX triggers, never make it to CSQ, To view calls bouncing out of CCX agents., and Quickly generate a report showing agents & non-agent organizational stats.
How Cisco CDR/Cradle to Grave Can Complement UCCX How Cisco CDR/Cradle to Grave Can Complement UCCX
How to: Build CUCM CDR Capacity Utilization Widgets and Reports
How to: Build CUCM CDR Capacity Utilization Widgets & Reports
How to: Build CUCM CDR Capacity Utilization Widgets and Reports How to: Build CUCM CDR Capacity Utilization Widgets and Reports
How to: Find dormant or underutilized phones/users
Get an in-depth demo of how Variphy's Cisco CDR Reporting makes it easy to identify dormant phones or end users that haven't made or received any or a minimum number of calls so that CUCM licenses can be reclaimed and reassigned.
How to: Find dormant or underutilized phones/users How to: Find dormant or underutilized phones/users
How to: Help with CUCM Management
Join Matt & Victor as they walk through Variphy modules to provide exposure and assistance for CUCM Management.
How to: Help with CUCM Management How to: Help with CUCM Management
Hunt Group Reporting
Walk through creating and reporting Hunt Group and end user activity.
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Hunt Group Reporting with Cradle to Grave Advanced Search Sets
How/where are calls being transferred from Hunt Groups. Are rollover hunt groups being used/how often.
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Hunt Group Utilization
This session will expand on normal Hunt Group reporting in Variphy. This session goes in depth and covers reporting hunt group utilization by Hunt Descriptions.
Hunt Group Utilization Hunt Group Utilization
Introduction to Variphy New Features
We'll walk you through the latest features and enhancements available with Variphy. Watch a live demo and get your questions answered by our knowledgable engineers.
Introduction to Variphy New Features Introduction to Variphy New Features
LDAP Role Based Access
Walk through setting up AD integration and setting up application security roles for each group of users in AD.
LDAP Role Based Access LDAP Role Based Access
Quality Metrics
Join Vic and Matt as they dive into quality reporting from the UCM QoS records (CMR).
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Rate Tables
Join Matt & Victor as they walk through utilizing rate tables within Call Analytics
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Using Cradle to Grave to Help Determine Unity Options
Advanced C2G to help determine which options are being utilized in Unity.
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What's New in Variphy 12.1.5
Variphy's upcoming release 12.1.5 will offer a slew of Dashboard improvements.We will cover the new 'Grouping Statistics' and 'Announcement' widgets, a few new Dashboard display/formatting options, and a new CDR time frame option, as well as added functionality within our DID Management module.
What's New in Variphy 12.1.5 What's New in Variphy 12.1.5
What's New in Variphy 12.2
Join Matt & Mike as they showcase all the new features in Variphy 12.2!
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