Cisco Remote Phone Control by Variphy will help save you time troubleshooting your end-user's problems and increase productivity in your Cisco Unified Communications Manager environment. Much like remote PC desktop control, Remote Phone Control achieves the same increase in productivity.Video Tour Try it for FREE!
Take control of a phone to make test calls, confirm and validate troubleshooting fixes; all from the comfort of your on-network PC. Enhance end-user troubleshooting in real-time and virtually train them.
Admin or Help Desk personnel no longer need to spend time traveling to user locations in order to resolve an IP phone issue or to answer a trouble ticket. See the actual IP phone display in real-time to perform tasks such as initiating a phone reset without going into CUCM Adminstration.