As a contact center manager, you need real-time call activity reporting on your teams. Variphy can help you maintain a high level of performance by providing you with valuable information like agent state and call details.
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How can you stay on top of your contact center’s activity? Variphy displays real-time agent performance data on an eye-catching screen, so you can make critical decisions as issues crop up.
Get important call statistics and other information so your team can maintain a high level or performance.
Variphy gives you visibility on your top agents and who might need extra assistance.
