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Time Interval Trends
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Eliminate Spreadsheet Tracking
View & Manage DID Block Usage
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Inventory Phone Serial Numbers
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Watch expert-led webinars on UC analytics, cloud migration, and reporting tools for Cisco, Zoom, Webex, and Microsoft platforms.
Top 5 Webinars of 2024
We're listing the top 5 Variphy webinars of 2024, from navigating a cloud migration to fine-tuning reporting workflow.
Top 10 Reports for a Seamless Cloud Migration
Watch the replay of our webinar to explore essential reports that help businesses plan, execute, and validate their migrations effectively.
Easy Migration to Variphy Cloud: Webinar Recap
Watch the workshop on migration to Variphy Cloud to learn practical advice and considerations to make the process seamless.
Mastering Your Variphy System: Essential Wellness Checks
Variphy wellness checks help prevent common issues such as disk space shortages, data loss, and performance degradation.
Webinar Recap: How to Successfully Move to Microsoft Teams
Thinking about a move to Microsoft Teams? Get some tips from our experts on how you can make the migration to MS Teams Phone easy.
Workshop Recap: Advanced Reporting for Teams Call Queues
Learn how to optimize Microsoft Teams call queue performance with Variphy's custom reporting solutions. Gain deeper insights with analytics.
4 Common Call Center Bottlenecks You Can Solve With Analytics
Discover how call analytics can help identify and resolve common call center bottlenecks like long wait times and high abandonment rates.
How Call Analytics Can Benefit Your Organization
Explore the critical ways that leveraging call reporting can significantly impact business operations and bottom line.
How to Build Essential Reports for Microsoft Teams Phone
Discover how to generate and customize Microsoft Teams Phone reports.
Quickstart Guide to Webex Calling Analytics
Jump-start your analytics and reporting workflow! Watch our guide to Webex Calling analytics to learn how to get started quickly.
Quickstart Guide to Webex Calling Dashboards
Watch the quickstart guide to Webex Calling so you can take advantage of our features and build your first dashboard.
Quickstart Guide to Zoom Phone Analytics
Watch the quickstart guide to Zoom Phone analytics so you can take advantage of our dashboard features and build your first report.
Get a First Look at Dashboards and Widgets for Microsoft Teams Phone
Dashboards and widgets for Microsoft Teams Phone offer users a seamless experience for creating and customizing visual reports.
Breaking Down Common UCCX Issues
Our systems engineers dive into common UCCX issues like cluster configuration, Finesse user configuration, report discrepancies, and more.
High-level Zoom Phone Reports and Dashboards
Variphy offers customizable Zoom Phone reports and dashboards to suit your needs.
Create Unique Security Profiles for Users
Discover how to create unique security profiles to customize the visibility of data, reports, and dashboards for each user.
How to Get the Data You Need with the Real Time CSQ Widget
In this webinar, we tackle some of the most common issues that can be solved with our Real-Time CSQ Widget.
How to Isolate Calls for CUBE Reports
Learn how to isolate calls for CUBE reports using Variphy.
Webinar Rewind: Hunt Groups and Call Queues
Learn how to view and analyze data for in your Webex Calling environment with Variphy.
What’s New in Variphy 15.4
Variphy 15.4 brings exciting new updates to our CUCM, Webex Calling, and Zoom Phone.
How to Monitor Hard Phone Registration Changes With Variphy Change Management
Using Variphy’s Change Management feature helps you stay on top of configuration changes.
Top 3 Variphy Call Analytics Webinars in 2023
Here are the top 3 call analytics webinars in 2023.
6 Widgets to Add to Your Webex Calling Dashboard
Variphy Reporting and Analytics for Webex Calling gives you the flexibility to view and display your data how you'd like.
Get Ready for Variphy 15.3!
Check out our webinar for a deep dive into Variphy 15.3 will be available soon!
Report on Zoom Phone Common Areas with Variphy 15.2
We’ve introduced support for reporting on your common areas in Variphy 15.2.
Get Contact-Center-Like Analytics From Your Hunt Groups
Learn how to obtain contact-center-like reports and analytics for the hunt group and native call queuing features.
What Are Call Scenarios?
Call Scenarios enables call filtering by details like connected vs. not connected calls, call duration, and video calls.
Save Time With Webex Calling Report Templates
Check out our Webex Calling report templates and start reporting on critical calling metrics for your organization.
Document your UC configuration with Variphy’s As-built feature
Explore Variphy's As-Built Reporting feature, helping organizations keep track of their Cisco Unified Communications (UC) deployments in real time.
Which widgets should you add to your Zoom Phone dashboard?
Learn how to build a Zoom admin dashboard and add helpful widgets.
Preview: Real-time User Status and Hunt Group Analytics
Are you utilizing hunt groups in your Cisco UCM environment? If so, this new feature is for you!
Preview: Variphy 15.1 New Features
Variphy 15.1 provides new features for our Webex Calling integration customers, Zoom Phone integration customers, and UCM users.
Essential Zoom Phone Report Templates for Admins and Users
Our systems engineers hosted a workshop to discuss some useful reports all organizations can benefit from.
Workshop Wednesday Repository
Have you checked out the Variphy workshop series? Don't miss out on deep dives into Variphy products.
Workshop: Zoom Reporting 101
Learn how to build dashboards and generate reports with our Zoom Phone reporting feature.
Stay in the Know
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You're an IT Manager on an Island
IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.
Let me introduce myself
You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.
Teaching Next Generation Youth Importance of CDR Analytics
Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.
The Need for Variphy's Call Analytics
Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.
I hope I didn’t help get Diana fired…
This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.
Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight
Learn how to set up security setting in Variphy.
Don’t miss out on the latest insights, news, and resources from Variphy.