For more than 15 years, we have built our products and features with the input, feedback, and requests of Unified Communications professionals like you.
Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & Dial Plan Management, and Remote Phone Control & Macros all in a single pane of glass.
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We've enhanced CDR Reporting & Call Analytics by introducing Dashboards, Wallboards, & Widgets. Everything, including the data, time period, output type, title, icon, & colors can be configured.
Visualize, search, analyze, & report on all of your Cisco CUCM CDR call history. Generate 911 & other alerts, End User Activity, Capacity Utilization, Accounting, & Quality/QoS.
Cisco Unified Contact Center Express (UCCX) statistics delivered in real-time to every screen needed. Administrators, Supervisors, & Agents have access to web-based reports.
Cisco Remote Phone Control by Variphy will help save you time troubleshooting your end-user's problems & increase productivity in your Cisco Unified Communications Manager environment.
From IP phones being added, changed, or deleted; to your Route Pattern modifications; all the way down to Speed Dials being added on your IP phones. You'll see exactly what's changed before & after.
Quickly search a directory number range, find the 1st N count of directory numbers which are available, & generate reports in PDF/XLSX for a directory number range identifying their utilization & more...
