For more than 12 years, we have built our products and features with the input, feedback, and requests of Unified Communications professionals like you - resulting in industry leading Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & Dial Plan Management, and Remote Phone Control & Macros all in a single pane of glass.
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Search, analyze, and report on all of your Cisco CUCM CDR call history. Generate 911 and other alerts, End User Activity, Capacity Utilization, Accounting, & Quality/QoS.
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Cisco Unified Contact Center Express (UCCX) statistics delivered in real-time to every screen needed. Administrators, Supervisors, and Agents have access to web-based reports.
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Control, test, & troubleshoot one or many Cisco IP phones from your web browser. Bulk phone changes and Text Message Broadcast can be configured and scheduled.
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Quickly identify and report on what's been Added, Deleted, and Changed in your UC systems. Pinpoint which user login made the change and the IP address it came from.
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Quickly find the 1st available directory number in a CUCM number range or list them all. Which directory numbers are assigned and active/shared versus unassigned or available?
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