What Platforms Are Supported at Variphy?
Explore your Cisco, Webex, Zoom, and Microsoft Teams data.
Variphy provides call analytics and reporting solutions for Cisco, Webex, Zoom, and Microsoft Teams.
Solutions for Cisco
Get real-time analytics, robust reporting tools, and simplified management solutions for CUCM, UCCX, and CUBE.
Cisco Unified Communications Manager (CUCM)
Reporting and Analytics for Cisco CUCM
Customize and share dashboards with drag-and-drop widgets. Generate reports on demand or schedule for delivery via email, chatbot, or repository.
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DN and DID Management for Cisco
Get real-time information on the status of directory numbers (DN) and direct inward dial (DID). Identify inactive DNs and DID blocks for provisioning.
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Change Management for Cisco
Take and compare snapshots of your Cisco configuration. View what changes were made and who made them.
LEARN MOREAs-built Reporting for Cisco
Document your programming configurations automatically. Run detailed as-built reports to help with troubleshooting and auditing.
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Remote Phone Control for Cisco
Check service quality delivered by agents on live calls. Push or schedule bulk changes to device settings.
LEARN MORECisco Unified Contact Center Express (UCCX)
Reporting and Analytics for Cisco UCCX
Get a holistic view of your contact center. Report on your agent and contact service queue (CSQ) statistics.
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Dashboards and Wallboards for Cisco
Track your performance indicators on customized wallboards and dashboards. Get actionable insights into your customer service.
LEARN MORECisco Unified Border Element (CUBE)
Reporting and Analytics for Cisco CUBE
Store call data for as long as you need. Visualize CUBE call routing for incoming and outgoing calls.
LEARN MORESolutions for Webex
Enhance your Group Call Management tracking and reports.
Reporting and Analytics for Webex Calling
Customize reports and schedule them for delivery via email, chatbot, or repository. Give non-admin users role-based access to data.
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Reporting and Analytics for Webex Contact Center
Optimize agent performance & unlock clear insights into call queues.
LEARN MORESolutions for Zoom Phone
Discover trends in your Zoom environment with filters, search criteria, and more.
Reporting and Analytics for Zoom Phone
Schedule reports or perform ad hoc searches on historical call data to view trends. Build flexible dashboards and display data as graphs, charts, and tables.
LEARN MORESolutions for Microsoft Teams
Search, analyze, and report on your Microsoft Teams calling environment.
Reporting and Analytics for Microsoft Teams Phone
Get detailed search results on MS Teams Phone calls. Create and share dashboards with non-admin users.
LEARN MOREDID Management for Microsoft Teams Phone
Variphy’s Microsoft Teams DID Management simplifies and automates number provisioning, tracking, and compliance reporting.
LEARN MOREFrequently Asked Questions
By providing detailed reports into communication data, Variphy empowers users and administrators to make informed decisions, identify trends, and optimize performance within their Cisco, Zoom Phone, Webex Calling, and Microsoft Teams environments.
With Variphy, organizations can stay in compliance and maintain access to valuable historical call data. Variphy’s unlimited data retention helps organizations meet regulatory requirements. While Variphy does not provide call recording or compliance tracking features, its reporting tools enable users to gain insights from historical call records.
Yes, Variphy's analytics and reporting capabilities can help organizations optimize costs and resource allocation within their Cisco, Zoom Phone, Webex Calling, and Microsoft Teams environments. By providing insights into usage patterns and trends, Variphy enables organizations to identify opportunities for cost savings and resource optimization.
Yes, Variphy offers comprehensive support and training resources for users implementing its solutions for Cisco, Zoom Phone, Webex Calling, and Microsoft Teams. It provides documentation, tutorials, webinars, and dedicated support channels to assist users with deploying, configuring, and utilizing Variphy's analytics and reporting solutions effectively.
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