Cisco UC Tools & Analytics

For more than 12 years, we have built our products and features with the input, feedback, and requests of Unified Communications professionals like you - resulting in industry leading Cisco CDR Reporting & Call Analytics, UCCX Wallboard Reporting & Analytics, Change, Audit & As-Built Reporting, DN & Dial Plan Management, and Remote Phone Control & Macros all in a single management pane of glass.

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Cisco CDR Reporting & Call Analytics

CDR Reporting &
Call Analytics

Search, analyze, and report on all of your Cisco CUCM CDR call history. Generate 911 and other alerts, End User Activity, Capacity Utilization, Accounting, & Quality/QoS.

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Cisco CDR Reporting & Call Analytics

UCCX Wallboard
Reporting & Analytics

Cisco Unified Contact Center Express (UCCX) statistics delivered in real-time to every screen needed. Administrators, Supervisors, and Agents have access to web-based reports.

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Cisco Remote Phone Control

Remote Phone Control,
Macros, & Broadcast

Control, test, & troubleshoot one or many Cisco IP phones from your web browser. Bulk phone changes and Text Message Broadcast can be configured and scheduled.

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Cisco Change Management & As-Built Reporting

Change Management &
As-Built Reporting

Quickly identify and report on what's been Added, Deleted, and Changed in your UC systems. Pinpoint which user login made the change and the IP address it came from.

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Cisco DN & Dial Plan Management

DN & Dial Plan
Management

Quickly find the 1st available directory number in a CUCM number range or list them all. Which directory numbers are assigned and active/shared versus unassigned or available?

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Providing leading edge UC Management Tools to over 1200 organizations worldwide
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