Call Search
Call Flow
Call Busy Hours
Hunt Group & Queue Performance
Answer & Abandonment Rates
Identify Dormant & Underutilized Devices
Call Queue Performance
Agent State Activity
Time Interval Trends
Real-time Wallboards
Supervisor Team Visibility
DID Capacity Planning
Eliminate Spreadsheet Tracking
View & Manage DID Block Usage
Document Changes to Key Configurations
Inventory Phone Serial Numbers
Report on Hunt Pilot Call Flows
Change Background Images & Ring Tones
Clear ITL Files & Manage Device Settings
Test & Troubleshoot Phones Remotely
Overview
Variphy Cloud
CUCM Reporting and Analytics
CUCM Dial Plan Management
CUCM Change Management and As-built Reporting
CUCM Remote Phone Control, Phone Macros, and Broadcast
UCCX Reporting and Analytics
UCCX Dashboards and Wallboards
CUBE Reporting and Analytics
Webex Calling
Webex Contact Center
Zoom Phone
Reporting and Analytics
DID Management
DID Provisioning
Downloads
Knowledge Base
User Guides
Our Technical Services Agreement
EOL Notices
Login
Register Account
My Account
My Profile
Request License
Logout
Countdown to Enterprise Connect 2024: Join Team Variphy in Orlando!
As a proud sponsor committed to giving our customers clear visibility into their call data, Variphy is thrilled to be part of this event.
Why Role-Based Access is Critical for Securing Cloud Calling Data
Looking forward to Enterprise Connect? We are!
Join Team Variphy at Enterprise Connect on March 25-28 in Orlando, Florida! Our team has been hard at work developing a new integration, and we're excited to chat about it with current and prospective customers and channel partners.
Thinking about Enterprise Connect?
Join Team Variphy on-site to discuss our reporting and analytics integrations for CUCM, Webex Calling, and Zoom Phone!
Enterprise Connect Day 2: AI for Meeting Platforms
Day two of Enterprise Connect started off with the Microsoft keynote.
Enterprise Connect Day 1: Case Studies and Migration Challenges
The first day of Enterprise Connect was a busy one. The first session, UCaaS Migration Case Studies, was full of great information from four organizations that had migrated from on-premises to UCaaS.
Enterprise Connect 2023 - Day 3, Final Day!
The final day of Enterprise Connect 2023, and I’m really looking forward to the Zoom keynote this morning.
Enterprise Connect 2023 – Day 2!
Make sure to stop by the Variphy booth (#1144), have a cocktail, and chat about our Call Analytics and Reporting offering for Cisco UCM, Webex Calling, and Zoom Phone!
Enterprise Connect 2023 – Kicking off Day 1!
If you’re attending Enterprise Connect (EC), make sure to stop by booth #1144 and check out Variphy!
Going to Enterprise Connect 2023 in Orlando?
Let us know so we can find a time to chat at BOOTH #1144! We’ll be giving away prizes and doing demos of Variphy Call Analytics for Cisco and Zoom Phone.
Variphy @ Enterprise Connect in Orlando, 3/27-3/30, 2023!!
Join Variphy, Inc at booth #1144 for Enterprise Connect in Orlando.
Stay in the Know
Subscribe to Variphy Voice to get featured posts delivered straight to your inbox.
Winner of the Pennywise Halloween mask in Variphy's Friday the 13th contest announced!
Congratulations Matt Billmeier, the winner of the Pennywise Halloween mask in our ‘Friday the 13th’ contest!
Cisco Live 2017 interview with Tim from Northwest Community Credit Union
Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.
IT Manager managing a large network
This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.
You're an IT Manager on an Island
IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.
Let me introduce myself
You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.
Teaching Next Generation Youth Importance of CDR Analytics
Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.
The Need for Variphy's Call Analytics
Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.
I hope I didn’t help get Diana fired…
This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.
Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight
Learn how to set up security setting in Variphy.
Don’t miss out on the latest insights, news, and resources from Variphy.