Role-based Permissions for Webex Calling Users With Variphy

With Variphy’s Webex Calling integration, users don’t have to be Webex Calling administrators to run reports. Our feature gives you the flexibility to use your existing SAML provider and define data access restrictions for users.||With Variphy’s Webex Calling integration, users don’t have to be Webex Calling administrators to run reports. Our feature gives you the flexibility to use your existing SAML provider and define data access restrictions for users.

Ready for Cisco Live?

Cisco Live is just a few days away — are you ready to brave the Las Vegas heat to get updated on the latest tech developments and connect with experts in our space?Our team is excited to meet you there! Stop by booth 9205 at the World of Solutions to chat about our newest analytics offering for Webex Calling.||Cisco Live is just a few days away — are you ready to brave the Las Vegas heat to get updated on the latest tech developments and connect with experts in our space?Our team is excited to meet you there! Stop by booth 9205 at the World of Solutions to chat about our newest analytics offering for Webex Calling.

Webex Calling Report Templates

With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you get started. Our systems engineers created a collection of Webex Calling report templates requested by our customers and channel partners. ||With the introduction of our Webex Calling analytics and reporting feature, we’ve included user-friendly templates to help you get started. Our systems engineers created a collection of Webex Calling report templates requested by our customers and channel partners.

Essential Zoom Phone Report Templates for Admins and Users

Are you looking to jump-start your reporting and analytics for Zoom Phone? We’ve provided templates based on our most popular reports as requested by our customers. Our systems engineers hosted a workshop to discuss some useful reports all organizations can benefit from.||Are you looking to jump-start your reporting and analytics for Zoom Phone? We’ve provided templates based on our most popular reports as requested by our customers. Our systems engineers hosted a workshop to discuss some useful reports all organizations can benefit from.

What KPIs should voice engineers be tracking?

UC experts like you need comprehensive reports for metrics in your unified communications (UC) environments. Do you know which are the best key performance indicators (KPIs) for voice engineers to track? ||UC experts like you need comprehensive reports for metrics in your unified communications (UC) environments. Do you know which are the best key performance indicators (KPIs) for voice engineers to track?

Variphy in Vegas - Cisco Live 2023

Team Variphy is heading to Las Vegas for one of the biggest events of the year – Cisco Live 2023! Cisco Live provides a great opportunity for the UC community to share the latest tech developments, strategies, and insights. We’re excited to exhibit once again and meet customers and industry professionals like you.||Team Variphy is heading to Las Vegas for one of the biggest events of the year – Cisco Live 2023! Cisco Live provides a great opportunity for the UC community to share the latest tech developments, strategies, and insights. We’re excited to exhibit once again and meet customers and industry professionals like you.

Variphy 15.0 GA Release: Webex Calling Support, Core Improvements

Variphy 15.0 release lets you generate reports on your Webex Calling and on-premises UCM environments in the same application. Add Variphy’s CUBE analytics for a complete end-to-end view of your calling information.||Variphy 15.0 release lets you generate reports on your Webex Calling and on-premises UCM environments in the same application. Add Variphy’s CUBE analytics for a complete end-to-end view of your calling information.

How to Adjust Column Width of Your Widget

With Variphy, you can customize your dashboard using widgets, so you can always see the data most important to you. Now, we’re giving you even more flexibility in how to display tabular widgets.||With Variphy, you can customize your dashboard using widgets, so you can always see the data most important to you. Now, we’re giving you even more flexibility in how to display tabular widgets.

Visit Variphy at Cisco Live 2023

Meet team Variphy at Cisco Live on June 4-8 at the Mandalay Bay Convention Center in Las Vegas! We are excited to attend the premier conference for Cisco customers and partners. Visit us at booth 9205 for a chance to win prizes and learn about our exciting Unified Communications Manager and Webex Calling offerings.Check out the What’s New section for a look at our new Variphy Call Analytics for Webex Calling feature.||Meet team Variphy at Cisco Live on June 4-8 at the Mandalay Bay Convention Center in Las Vegas! We are excited to attend the premier conference for Cisco customers and partners. Visit us at booth 9205 for a chance to win prizes and learn about our exciting Unified Communications Manager and Webex Calling offerings.Check out the What’s New section for a look at our new Variphy Call Analytics for Webex Calling feature.

Troubleshooting CUBE “No Data Found” in Variphy’s CUBE Analytics

Identify Zoom Phone Device Type Usage by User, Department, or Site

Variphy Call Analytics for Zoom Phone offers easy, powerful search capabilities that give insight into your users, sites, departments, and call activity. Zoom Phone admins need vital data so they can manage their teams effectively. Who needs a physical phone and who doesn’t?||Variphy Call Analytics for Zoom Phone offers easy, powerful search capabilities that give insight into your users, sites, departments, and call activity. Zoom Phone admins need vital data so they can manage their teams effectively. Who needs a physical phone and who doesn’t?

CUBE Analytics Setup & Configuration

Processing data from CUBE supplies a more holistic view of an organization’s PSTN calling. CUBE does not have to route calls to a CUCM cluster; it can route calls to a third-party application like a fax server or an interactive voice response system. Doing so can give you visibility into calls that CUCM doesn’t natively offer. ||Processing data from CUBE supplies a more holistic view of an organization’s PSTN calling. CUBE does not have to route calls to a CUCM cluster; it can route calls to a third-party application like a fax server or an interactive voice response system. Doing so can give you visibility into calls that CUCM doesn’t natively offer.

Zoom Phone Reporting and Analytics Templates

With the release of our Zoom Phone analytics and reporting features, we included easy-to-use templates to get you started! Our systems engineering team put together a list of templates based on the top requests from our clients and channel partners. These templates are available with your Variphy login!||With the release of our Zoom Phone analytics and reporting features, we included easy-to-use templates to get you started! Our systems engineering team put together a list of templates based on the top requests from our clients and channel partners. These templates are available with your Variphy login!

Now Available! Variphy integration with Zoom Phone

It’s here! Variphy integration with Zoom Phone is now available on the Zoom App Marketplace. Variphy Call Analytics for Zoom Phone allows you to customize reports, configure and share dashboards, retain your data for as long as you need, and much more!||It’s here! Variphy integration with Zoom Phone is now available on the Zoom App Marketplace. Variphy Call Analytics for Zoom Phone allows you to customize reports, configure and share dashboards, retain your data for as long as you need, and much more!

New Release! Variphy Supports Call Analytics for Zoom Phone in Its Latest Release

"Our latest release adds Variphy Call Analytics and Reporting support for Zoom Phone," said Derek Falter, Director of Product Development. "We're extremely excited to continue rounding out the list of platforms we support by adding Zoom."||"Our latest release adds Variphy Call Analytics and Reporting support for Zoom Phone," said Derek Falter, Director of Product Development. "We're extremely excited to continue rounding out the list of platforms we support by adding Zoom."

­­Variphy Call Analytics for Zoom Phone is HERE!

We are excited to announce the GA release of Variphy Call Analytics for Zoom Phone! With Variphy 14.0, organizations can leverage their calling data and display this information in dashboards and via reports.||We are excited to announce the GA release of Variphy Call Analytics for Zoom Phone! With Variphy 14.0, organizations can leverage their calling data and display this information in dashboards and via reports.

Zoom Phone Analytics: Unlimited Data Retention

With Variphy’s Call Analytics for Zoom Phone, you can retain as much of your organization’s call log data as needed! We understand the importance of generating reports and dashboards to look at a specific quarter, year, or multi-year for compliance reasons, reporting, and trending analysis. For this reason, we allow you to retain your data for as long as you’d like||With Variphy’s Call Analytics for Zoom Phone, you can retain as much of your organization’s call log data as needed! We understand the importance of generating reports and dashboards to look at a specific quarter, year, or multi-year for compliance reasons, reporting, and trending analysis. For this reason, we allow you to retain your data for as long as you’d like

Enterprise Connect Day 2: AI for Meeting Platforms

Day two of Enterprise Connect started off with the Microsoft keynote. Their keynote consisted of two main topics: the new Teams platform and Meetings AI. According to Nicole Herskowitz, Microsoft has rebuilt Teams from the ground up. This rebuild has resulted in a faster application that uses less memory and storage. That’s good, right?||Day two of Enterprise Connect started off with the Microsoft keynote. Their keynote consisted of two main topics: the new Teams platform and Meetings AI. According to Nicole Herskowitz, Microsoft has rebuilt Teams from the ground up. This rebuild has resulted in a faster application that uses less memory and storage. That’s good, right?

Enterprise Connect 2023 - Day 3, Final Day!

The final day of Enterprise Connect 2023, and I’m really looking forward to the Zoom keynote this morning. We worked closely with the Zoom team while developing Variphy Call Analytics for Zoom Phone. In September 2022, Zoom reported that they had passed the 4M mark in Zoom Phone seats, and earlier this month reported that they had exceeded 5.5M seats. They are not to be ignored with their collaboration offerings, and I can’t wait to hear more about their direction from Joseph Chong.||The final day of Enterprise Connect 2023, and I’m really looking forward to the Zoom keynote this morning. We worked closely with the Zoom team while developing Variphy Call Analytics for Zoom Phone. In September 2022, Zoom reported that they had passed the 4M mark in Zoom Phone seats, and earlier this month reported that they had exceeded 5.5M seats. They are not to be ignored with their collaboration offerings, and I can’t wait to hear more about their direction from Joseph Chong.

Enterprise Connect Day 1: Case Studies and Migration Challenges

The first day of Enterprise Connect was a busy one. The first session, UCaaS Migration Case Studies, was full of great information from four organizations that had migrated from on-premises to UCaaS. We heard firsthand accounts of the challenges they faced while migrating.||The first day of Enterprise Connect was a busy one. The first session, UCaaS Migration Case Studies, was full of great information from four organizations that had migrated from on-premises to UCaaS. We heard firsthand accounts of the challenges they faced while migrating.

Enterprise Connect 2023 – Day 2!

Good morning! Day 2 is a big day for keynotes at Enterprise Connect! I’m excited to hear from Nicole Herskowitz (Microsoft), Snorre Kjesbu (Cisco), and Mo Katibeh (RingCentral) regarding their direction in the collaboration space. With Microsoft and Cisco growing their relationship with the support of Cisco video conferencing devices for Microsoft Teams meetings and the very recent certification of Webex Contact Center for use with Microsoft Teams, it should be an exciting couple of keynotes!||Good morning! Day 2 is a big day for keynotes at Enterprise Connect! I’m excited to hear from Nicole Herskowitz (Microsoft), Snorre Kjesbu (Cisco), and Mo Katibeh (RingCentral) regarding their direction in the collaboration space. With Microsoft and Cisco growing their relationship with the support of Cisco video conferencing devices for Microsoft Teams meetings and the very recent certification of Webex Contact Center for use with Microsoft Teams, it should be an exciting couple of keynotes!

Enterprise Connect 2023 – Kicking off Day 1!

I’m excited to attend Enterprise Connect in Orlando, Florida, this week! Sessions kick off bright and early today at 8 am, and the expo floor opens at 3 pm. I plan to attend a few sessions today, including; UCAAS (unified communications as a service) Migration, CCAAS (contact center as a service) Case Study, and the opening General Session. ||I’m excited to attend Enterprise Connect in Orlando, Florida, this week! Sessions kick off bright and early today at 8 am, and the expo floor opens at 3 pm. I plan to attend a few sessions today, including; UCAAS (unified communications as a service) Migration, CCAAS (contact center as a service) Case Study, and the opening General Session.

Variphy Zoom Phone Analytics: Four Zoom Phone Dashboard Widgets to Know

Variphy Zoom Phone Analytics: Four Zoom Phone Dashboard Widgets to Know! Regardless of the UC platform(s), if your organization is like most others we work with, you’re likely using hunt groups or call queues. How do you prefer to track their performance?||Variphy Zoom Phone Analytics: Four Zoom Phone Dashboard Widgets to Know! Regardless of the UC platform(s), if your organization is like most others we work with, you’re likely using hunt groups or call queues. How do you prefer to track their performance?

Getting Started! Variphy Zoom Phone Call Analytics – Dashboard Widget Guide

We’re excited to deliver Variphy’s configurable dashboards and widgets to Zoom Phone users! With these features, Zoom Phone users can display call analytics data in their preferred format in just a few clicks. Variphy users can manage multiple dashboards, which can be configured with multiple widgets for CUCM, UCCX, CUBE, and/or Zoom Phone platforms.||We’re excited to deliver Variphy’s configurable dashboards and widgets to Zoom Phone users! With these features, Zoom Phone users can display call analytics data in their preferred format in just a few clicks. Variphy users can manage multiple dashboards, which can be configured with multiple widgets for CUCM, UCCX, CUBE, and/or Zoom Phone platforms.

SE Spotlight - John Dehlin

Variphy Product-Development Q1 2023 Meetup

How to Enable and Use a Webex Chatbot for Variphy Report Delivery

How to Create and Configure a Webex Bot for Variphy Report Delivery

Did you know you can use a Webex bot for your Variphy report delivery? In addition to scheduling reports for email and local repository delivery, a chatbot can send reports to you or a group of users. Learn how to create your Variphy Webex bot||Did you know you can use a Webex bot for your Variphy report delivery? In addition to scheduling reports for email and local repository delivery, a chatbot can send reports to you or a group of users. Learn how to create your Variphy Webex bot

Variphy Zoom Phone Analytics: Play Audio Call Recordings in Call History Results

In addition to administrators, users with the “Voice Recordings” privilege can play and listen to audio recordings in Variphy Call History search results. Recordings will only be accessible for the phone calls visible to the users, which can be as broad or narrow as desired and configurable via the Restricted Data Visibility settings. ||In addition to administrators, users with the “Voice Recordings” privilege can play and listen to audio recordings in Variphy Call History search results. Recordings will only be accessible for the phone calls visible to the users, which can be as broad or narrow as desired and configurable via the Restricted Data Visibility settings.

Customer Success: Veridian Credit Union

Explore how Veridian Credit Union continues to have advanced visibility into their call data, from their on-prem environment to Webex Calling.

Going to Enterprise Connect 2023 in Orlando?

Let us know so we can find a time to chat at BOOTH #1144! We’ll be giving away prizes and doing demos of Variphy Call Analytics for Cisco and Zoom Phone.||Let us know so we can find a time to chat at BOOTH #1144! We’ll be giving away prizes and doing demos of Variphy Call Analytics for Cisco and Zoom Phone.

Customer Request: Custom Label Change for Cradle to Grave Reports

The cradle-to-grave (C2G) report allows you to track complete call flows for each call in a single report. It lets you visualize the C2G sequence showing related calls "before" and "after" within the same time period. This report also identifies call sequence events such as Transferred, Forwarded, and Conferenced calls.||The cradle-to-grave (C2G) report allows you to track complete call flows for each call in a single report. It lets you visualize the C2G sequence showing related calls "before" and "after" within the same time period. This report also identifies call sequence events such as Transferred, Forwarded, and Conferenced calls.

SE Spotlight — Jim Scholtens

This month’s SE Spotlight focuses on Variphy engineer Jim Scholtens. This is your chance to learn which poster hung on his wall growing up, and all about the best present he’s ever received. %||This month’s SE Spotlight focuses on Variphy engineer Jim Scholtens. This is your chance to learn which poster hung on his wall growing up, and all about the best present he’s ever received. %

Variphy Call Analytics for Zoom Phone Beta Release Now Available!

Are you a Zoom Phone administrator looking for more reporting and analytics capabilities? We are pleased to announce that Variphy Call Analytics for Zoom Phone is now available!||Are you a Zoom Phone administrator looking for more reporting and analytics capabilities? We are pleased to announce that Variphy Call Analytics for Zoom Phone is now available!

What is call reporting software?

Call reporting software — a business application that tracks and analyzes phone calls made to and from a business or organization — is a valuable tool. It typically includes features like call tracking, call duration, and caller identification.||Call reporting software — a business application that tracks and analyzes phone calls made to and from a business or organization — is a valuable tool. It typically includes features like call tracking, call duration, and caller identification.

New Feature! How to report on inactive agents, resource groups, or teams in Cisco UCCX!

It’s no secret that workers are continuing to leave the workforce in unprecedented numbers. Are you losing visibility to your contact center team performance as these users are removed from your Cisco UCM and UCCX applications||It’s no secret that workers are continuing to leave the workforce in unprecedented numbers. Are you losing visibility to your contact center team performance as these users are removed from your Cisco UCM and UCCX applications

Did you know? Variphy has report templates for UCM, UCCX, and CUBE Reporting!

Templates are essential to reporting applications, providing a great starting point that can be easily updated. Moreover, they help with the management of information; they keep reports consistent no matter who generates them. ||Templates are essential to reporting applications, providing a great starting point that can be easily updated. Moreover, they help with the management of information; they keep reports consistent no matter who generates them.

Variphy Zoom Phone Analytics: How to restrict data visibility for users

Not every user is a system administrator in your organization’s applications — nor should they be. Some supervisors or managers need visibility and analytics only for their team’s or department’s call activity and performance. ||Not every user is a system administrator in your organization’s applications — nor should they be. Some supervisors or managers need visibility and analytics only for their team’s or department’s call activity and performance.

Variphy @ Enterprise Connect in Orlando, 3/27-3/30, 2023!!

Join Variphy, Inc at booth #1144 for Enterprise Connect in Orlando. This communications and collaboration event occurs in Orlando, Florida, March 27-30, 20232. We are excited to attend this in-person event for the first time in a few years.Make sure to use code: VARIPHY to receive $500 off your Enterprise Connect registration!||Join Variphy, Inc at booth #1144 for Enterprise Connect in Orlando. This communications and collaboration event occurs in Orlando, Florida, March 27-30, 20232. We are excited to attend this in-person event for the first time in a few years.Make sure to use code: VARIPHY to receive $500 off your Enterprise Connect registration!

Variphy Zoom Phone Analytics: Reporting on Inactive Users

Variphy Call Analytics for Zoom Phone includes a feature that addresses this challenge — the ability to report on inactive users. The example report below identifies all users from various departments who have not attempted any calls to external North American (NANP) phone numbers in the last 90 days.||Variphy Call Analytics for Zoom Phone includes a feature that addresses this challenge — the ability to report on inactive users. The example report below identifies all users from various departments who have not attempted any calls to external North American (NANP) phone numbers in the last 90 days.

Video: Variphy Call Analytics for Zoom Phone

Variphy Beyond 2022: Annual Unified Communications Digital Event

Survey! Determining factors when evaluating a UC software solution

While many factors may contribute to a software purchase, I chose to focus on the following choices based on discussions with our existing clients and partners.||While many factors may contribute to a software purchase, I chose to focus on the following choices based on discussions with our existing clients and partners.

Our Systems Engineers Continue to Shine

At Variphy, our support team is as important as our software. We continue our SE Spotlight by profiling Dre Divac. Find out how Dre got his DJ name and the furthest he’s been away from home!||At Variphy, our support team is as important as our software. We continue our SE Spotlight by profiling Dre Divac. Find out how Dre got his DJ name and the furthest he’s been away from home!

Variphy Version 13.1 is Now Available!

The wait is over! Variphy version 13.1 is now available for download here. This release contains new reporting and analytics features, feature improvements, and bug fixes.||The wait is over! Variphy version 13.1 is now available for download here. This release contains new reporting and analytics features, feature improvements, and bug fixes.

Variphy Version 13.1 Release is Coming!

With the arrival of Variphy 13.1 comes new features and improvements! Check out a few highlights. C2G, UCCX, CUBE...||With the arrival of Variphy 13.1 comes new features and improvements! Check out a few highlights. C2G, UCCX, CUBE...

Customer Request!  Now Select Multiple CUBEs to Include in a Single Report

Recently, we had a customer request to include information from multiple CUBEs in a single report. The customer had multiple CUBEs handling inbound calls, and some calls were not being directed to their UCM but rather to their UCCE and cloud faxing environments.||Recently, we had a customer request to include information from multiple CUBEs in a single report. The customer had multiple CUBEs handling inbound calls, and some calls were not being directed to their UCM but rather to their UCCE and cloud faxing environments.

We will be saying goodbye to Planet Variphy, our user community.

Workshop Wednesday Repository

Have you checked out the Variphy workshop series?  If not, you’re missing out!  The Variphy SE team has been conducting live technical workshops each week for 2+ years||Have you checked out the Variphy workshop series?  If not, you’re missing out!  The Variphy SE team has been conducting live technical workshops each week for 2+ years

Proof of Concept . . . What Is It Good For?

One of the most important steps in product evaluation is proof of concept (PoC). What better way to get a feel for a product’s ease of use and functionality than installing it in your environment with your data?  ||One of the most important steps in product evaluation is proof of concept (PoC). What better way to get a feel for a product’s ease of use and functionality than installing it in your environment with your data?

Welcome to 2023!

The first item up for Variphy in 2023 is Variphy Call Analytics for Zoom Phone!  Our early access program (EAP) is now available! ||The first item up for Variphy in 2023 is Variphy Call Analytics for Zoom Phone!  Our early access program (EAP) is now available!

Download 16 Sample UCM CDR Reports!

Are you curious about what Variphy can do for your organization? Take a moment to download a set of 16 sample Cisco CDR Reports!||Are you curious about what Variphy can do for your organization? Take a moment to download a set of 16 sample Cisco CDR Reports!

Workshop: Zoom Reporting 101

Variphy 14.0 introduces analytics and reporting support for Zoom Phone. Systems engineers Victor and Matt demonstrate how to build dashboards and generate reports with our new feature.||Variphy 14.0 introduces analytics and reporting support for Zoom Phone. Systems engineers Victor and Matt demonstrate how to build dashboards and generate reports with our new feature.

Credit union gains confidence in their CUCM data with Variphy's advanced analytics

See why VCU turned to Variphy when they needed to generate reliable reports on their CUCM calling environment.

CDR & Spreadsheets... 5 things to know!

Be prepared in uncertain times with Variphy

With Variphy, day to day tasks become less stressful

Alex Pop, voice engineer, shares how Variphy has improved the daily tasks of CUCM management while boosting insights.

Limitations of Cisco’s UCCX Reporting

Unlimited CDR Data is in reach

Using Cisco CAR will only get you so far when it comes to getting a clear picture of what you need from your CUCM data. Variphy offers unlimited cdr data.||Using Cisco CAR will only get you so far when it comes to getting a clear picture of what you need from your CUCM data. Variphy offers unlimited cdr data.

April Fools’ Day

Gartner has listed Variphy as a leading Technology Provider for Unified Communications and Cisco UC Tools Solutions

Gartner has listed Variphy as a Technology Provider leader for Unified Communications and Cisco UC Tools Solutions. View all of Variphy's Gartner reviews.||Gartner has listed Variphy as a Technology Provider leader for Unified Communications and Cisco UC Tools Solutions. View all of Variphy's Gartner reviews.

Variphy CUCM Hacks

In no specific order here are 5 CUCM “hacks” possible with Variphy CDR Reporting and Analytics.||In no specific order here are 5 CUCM “hacks” possible with Variphy CDR Reporting and Analytics.

Kari's Law, are you compliant?

Kari’s Law requires that all emergency callers are able to dial 9-1-1 directly.||Kari’s Law requires that all emergency callers are able to dial 9-1-1 directly.

How to alert for possible Toll Fraud

Cisco CDR Reporting - How to alert for possible Toll Fraud||Cisco CDR Reporting - How to alert for possible Toll Fraud

Unraveling the CDR data from CUCM to make it useful and accessible

Most Cisco UC clients who have made the decision to go with CUCM fail to realize the investment made. Variphy helps you to do this with a variety of tools.||Most Cisco UC clients who have made the decision to go with CUCM fail to realize the investment made. Variphy helps you to do this with a variety of tools.

Winner of the Pennywise Halloween mask in Variphy's Friday the 13th contest announced!

Cisco Live 2017 interview with Tim from Northwest Community Credit Union

Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.||Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.

IT Manager managing a large network

This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.||This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.

You're an IT Manager on an Island

IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.||IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.

Let me introduce myself

You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.||You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.

Teaching Next Generation Youth Importance of CDR Analytics

Teaching Next Generation Youth Importance of CDR Analytics.||Teaching Next Generation Youth Importance of CDR Analytics.

The Need for Variphy's Call Analytics

Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.||Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.

I hope I didn’t help get Diana fired…

Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight