Prepare to migrate to cloud calling
Planning for migration can be easy with the right assessment and reporting solution.
Identify the correct calling plans needed by each user: internal only, long-distance, and international.
Determine the types of phones your users operate: hard phones, softphones, mobile clients, and specific models.
Assess hunt group configurations, resource staffing, and usage statistics.
Evaluate physical phone cloud compatibility and readiness.
See which common areas and workspaces are needed or used.
Report on UCCX configurations and key performance indicators.