Call Search
Call Flow
Call Busy Hours
Hunt Group & Queue Performance
Answer & Abandonment Rates
Identify Dormant & Underutilized Devices
Call Queue Performance
Agent State Activity
Time Interval Trends
Real-time Wallboards
Supervisor Team Visibility
DID Capacity Planning
Eliminate Spreadsheet Tracking
View & Manage DID Block Usage
Document Changes to Key Configurations
Inventory Phone Serial Numbers
Report on Hunt Pilot Call Flows
Change Background Images & Ring Tones
Clear ITL Files & Manage Device Settings
Test & Troubleshoot Phones Remotely
Overview
Variphy Cloud
CUCM Reporting and Analytics
CUCM Dial Plan Management
CUCM Change Management and As-built Reporting
CUCM Remote Phone Control, Phone Macros, and Broadcast
UCCX Reporting and Analytics
UCCX Dashboards and Wallboards
CUBE Reporting and Analytics
Webex Calling
Webex Contact Center
Zoom Phone
Reporting and Analytics
DID Management
Downloads
Knowledge Base
User Guides
Our Technical Services Agreement
EOL Notices
Login
Register Account
My Account
My Profile
Request License
Logout
10 KPIs Channel Partners Should Leverage to Deliver Value in UC Environments
Help your customers succeed in unified communications by guiding them toward the 10 most impactful KPIs that boost reliability, customer experience, and operational efficiency.
How Call Reporting & Analytics Software Drives ROI for MSPs
Discover how MSPs can boost retention, create new revenue streams, and cut support costs using call reporting and analytics software for UC platforms.
Bridge the Gap in Microsoft Teams Call Analytics With Variphy
Microsoft Teams Phone lacks the deep call analytics many organizations need. Variphy closes the gap with detailed call reports, queue metrics, real-time insights, and customizable dashboards — all deployed in minutes.
Why Registering an Opportunity With Variphy Pays Off
Discover how registering an opportunity with Variphy can give partners exclusive pricing, SPIFF payouts, co-marketing support, and stronger vendor relationships.
Stay in the Know
Subscribe to Variphy Voice to get featured posts delivered straight to your inbox.
Teaching Next Generation Youth Importance of CDR Analytics
Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.
The Need for Variphy's Call Analytics
Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.
I hope I didn’t help get Diana fired…
This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.
Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight
Learn how to set up security setting in Variphy.
Don’t miss out on the latest insights, news, and resources from Variphy.
