Call Search
Call Flow
Call Busy Hours
Hunt Group & Queue Performance
Answer & Abandonment Rates
Identify Dormant & Underutilized Devices
Call Queue Performance
Agent State Activity
Time Interval Trends
Real-time Wallboards
Supervisor Team Visibility
DID Capacity Planning
Eliminate Spreadsheet Tracking
View & Manage DID Block Usage
Document Changes to Key Configurations
Inventory Phone Serial Numbers
Report on Hunt Pilot Call Flows
Change Background Images & Ring Tones
Clear ITL Files & Manage Device Settings
Test & Troubleshoot Phones Remotely
Overview
Variphy Cloud
CUCM Reporting and Analytics
CUCM Dial Plan Management
CUCM Change Management and As-built Reporting
CUCM Remote Phone Control, Phone Macros, and Broadcast
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UCCX Dashboards and Wallboards
CUBE Reporting and Analytics
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Zoom Phone
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Join us at upcoming events and conferences where Variphy showcases innovations in UC reporting and analytics.
Heading to WebexOne 2025? Here’s What You Need to Know
Planning to attend WebexOne 2025 in San Diego? Here’s what you need to know about sessions, passes, pricing, and must-see technical training.
Cisco Live 2025: Variphy’s Pro Tips & Tricks
Heading to Cisco Live 2025 in San Diego? Discover must-see sessions, networking tips, and what to expect this year.
The Variphy Guide to WebexOne
Discover everything you need to know about WebexOne 2024, including sessions, keynotes, and networking opportunities, in our comprehensive guide to the event.
Countdown to Enterprise Connect 2024: Join Team Variphy in Orlando!
As a proud sponsor committed to giving our customers clear visibility into their call data, Variphy is thrilled to be part of this event.
Looking forward to Enterprise Connect? We are!
Join Team Variphy at Enterprise Connect on March 25-28 in Orlando, Florida! Our team has been hard at work developing a new integration, and we're excited to chat about it with current and prospective customers and channel partners.
Thinking about Enterprise Connect?
Join Team Variphy on-site to discuss our reporting and analytics integrations for CUCM, Webex Calling, and Zoom Phone!
WebexOne Kickoff
We are thrilled to be featured in the Webex booth, where the technical marketing engineers of Webex will provide a high-level overview of our integration. For a deeper dive into our solutions, visit us at booth B7.
Visit Variphy at WebexOne!
Our Webex Calling integration gives UC administrators and department managers better visibility into their calling environment. With Variphy Reporting and Analytics for Webex Calling, you can view real-time data and run reports to help you manage your UC environment effectively.
Zoomtopia Week Kickoff
It’s Zoomtopia week, and to kick things off, we’ll be at Zoomtopia Partner Connect!
Join Team Variphy in Anaheim
Heading to Anaheim for WebexOne? So are we! Stop by booth B7 to see our Webex Calling integration, which provides in-depth analytics and customizable reports.
Join Team Variphy at WebexOne
Join Team Variphy at WebexOne in Anaheim, California, on October 24-26 to learn about our cloud calling analytics solution.
See you at Zoomtopia!
Team Variphy is heading to San Jose for Zoomtopia! Zoomtopia provides a great opportunity for the UC community to share the latest tech developments, strategies, and insights. We’re excited to exhibit and meet customers and industry professionals like you.
Now Available: Powering Hybrid Experiences With the Webex Platform
Missed our presentation at this year’s Cisco Live? Log in to Cisco Live 2023 and learn how Webex can boost hybrid environments.
Variphy Solutions for Cisco Cloud Calling
Variphy’s Director of Systems Engineering, Victor Vrba, joined the Webex team to discuss flexible migrations, new survivability solutions for Webex Calling, and Variphy’s on-prem and Cisco cloud calling solutions.
Why Your Organization Needs Call Analytics
Call analytics can provide insights that allow you to optimize your operations, improve customer service, and drive better business outcomes.
Ready for Cisco Live?
Cisco Live is just a few days away — are you ready to brave the Las Vegas heat to get updated on the latest tech developments and connect with experts in our space?
Variphy in Vegas - Cisco Live 2023
Team Variphy is heading to Las Vegas for one of the biggest events of the year – Cisco Live 2023!
Visit Variphy at Cisco Live 2023
Meet team Variphy at Cisco Live on June 4-8 at the Mandalay Bay Convention Center in Las Vegas!
Enterprise Connect Day 2: AI for Meeting Platforms
Day two of Enterprise Connect started off with the Microsoft keynote.
Enterprise Connect Day 1: Case Studies and Migration Challenges
The first day of Enterprise Connect was a busy one. The first session, UCaaS Migration Case Studies, was full of great information from four organizations that had migrated from on-premises to UCaaS.
Enterprise Connect 2023 - Day 3, Final Day!
The final day of Enterprise Connect 2023, and I’m really looking forward to the Zoom keynote this morning.
Enterprise Connect 2023 – Day 2!
Make sure to stop by the Variphy booth (#1144), have a cocktail, and chat about our Call Analytics and Reporting offering for Cisco UCM, Webex Calling, and Zoom Phone!
Enterprise Connect 2023 – Kicking off Day 1!
If you’re attending Enterprise Connect (EC), make sure to stop by booth #1144 and check out Variphy!
Going to Enterprise Connect 2023 in Orlando?
Let us know so we can find a time to chat at BOOTH #1144! We’ll be giving away prizes and doing demos of Variphy Call Analytics for Cisco and Zoom Phone.
Variphy Beyond 2022: Annual Unified Communications Digital Event
Variphy Beyond is a live interactive digital event exploring the latest frontiers of Variphy’s technology.
Variphy @ Enterprise Connect in Orlando, 3/27-3/30, 2023!!
Join Variphy, Inc at booth #1144 for Enterprise Connect in Orlando.
Stay in the Know
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Kari's Law, are you compliant?
Kari’s Law requires that all emergency callers are able to dial 9-1-1 directly.
How to alert for possible Toll Fraud
Variphy Insight offers the ability to alert on these calls, keeping Telephony System administrators always aware of possible problematic conditions.
Unraveling the CDR data from CUCM to make it useful and accessible
Most Cisco UC clients who have made the decision to go with CUCM fail to realize the investment made. Variphy helps you to do this with a variety of tools.|
Winner of the Pennywise Halloween mask in Variphy's Friday the 13th contest announced!
Congratulations Matt Billmeier, the winner of the Pennywise Halloween mask in our ‘Friday the 13th’ contest!
Cisco Live 2017 interview with Tim from Northwest Community Credit Union
Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.
IT Manager managing a large network
This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.
You're an IT Manager on an Island
IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.
Let me introduce myself
You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.
Teaching Next Generation Youth Importance of CDR Analytics
Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.
The Need for Variphy's Call Analytics
Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.
I hope I didn’t help get Diana fired…
This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.
Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight
Learn how to set up security setting in Variphy.
Don’t miss out on the latest insights, news, and resources from Variphy.