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Variphy Announces Compliance with SOC 2 Standards

SOC 2 (System and Organization Controls) is a regularly refreshed report that focuses on non-financial reporting controls as they relate to security, availability, and confidentiality of a cloud service.

Since our inception, we have strived for excellence in all facets of our organization. From our industry-leading CDR/UCCX and CUBE Reporting solutions to unparalleled customer support, we endeavor to maintain 100% customer satisfaction. The privacy of our customers and the security of their data are no different. That is why we are thrilled to announce the completion of the American Institute of Certified Public Accountants (AICPA) Service Organization Control (SOC 2) Type I audit.

SOC 2 is an attestation report conducted by an independent auditor and is largely recognized as the gold standard for information security within the software as a service (SaaS) industry. It ensures that controls are in place to safeguard the privacy of our customers and their data in accordance with the AICPA’s guidelines.

The SOC 2 audit focuses on five categories known as Trust Service Criteria, including security, availability, confidentiality, processing integrity, and privacy.

After six months of rigorous audits of Variphy Cloud, we reached compliance with SOC 2 standards on February 16, 2022.

“With our teams continuing to expand our offerings and move into exciting new spaces like Cloud, we knew it was important that our customers feel their data is in good hands,” said Dan Schmitt, director of operations. “Data security has been our focus, and SOC 2 compliance is one of many ways we show our commitment to our customers.”

As we move forward, we continue to commit to our customers and the information they entrust to us. Variphy will take part in annual audits to maintain our compliance with SOC 2 to keep up with the highest standards in data security.

Recent News

It was recently discovered that a ubiquitous Java logging tool, Log4j, contains a serious vulnerability, which jeopardizes the data of enterprises and individuals that utilize this software.

Is this a big deal?

While this security vulnerability is massive in scope, at this time it does not affect any Variphy on-premises customers. The current vulnerability only exists for applications using Log4j version 2. Currently, the Variphy on-premise install base uses an earlier version of Log4j, version 1.2.17.

Has it been fixed?

Since Variphy does not use the affected version, there is no action required at this time for on-premises customers. For any of our Variphy Cloud customers, the Variphy team has quickly patch-fixed all components using the affected Log4j versions. In addition, we have not detected any successful exploitation attempts before the vulnerability became public.

Our team will continue to monitor the situation. The Variphy Development Team has decided to move to Log4j, version 2.16.0, which has already addressed this exploit, for future software versions.

Please visit our support Knowledge Base article for more information about the Log4j vulnerability and Variphy products.

Read article →

Much like CUCM CDR Reporting and UCCX Call Analytics, Variphy’s CUBE CDR reporting and Dashboard Widgets allow you to search, analyze, and report upon your CUBE call activity.

Learn more →

For a privately held company that was started in 2004 without outside capital, growth holds a slightly different meaning to us. Those that know us, know that we did everything we could to NOT reach 30 employees. We also said the same thing at 20. It might seem a bit counterintuitive, but growth at Variphy means being patient with hiring and staying focused on our culture and cadence.

Growth and success at Variphy have always been a byproduct of our family-like culture of committed and motivated employees, which leads to happy customers. Being patient allows our employees to stretch and achieve their personal and professional growth opportunities. That is our simple recipe for growth and success. Cheers to our amazing team of 30!

We completed 2020 with our 16th consecutive year of impressive YoY revenue growth, and 2021 is off to an amazing start! Variphy has over 1,500 customers, spanning 30 countries. It is the personal and community driven relationships that we cherish on top of the product that fuels our success. Being in Unified Collaboration, we are fortunate to work with a smart and technically savvy user and partner community who aren’t afraid to provide feedback. We are as maniacal as ever about our customers' experience. For those needing additional collaboration analytics, why not work with the top-rated solution and with people you enjoy? Enjoy your journey.

"As we turn the page on 2020, from our family to yours, we are forever grateful for the opportunity to exceed your expectations. Though we had another banner year in terms of beating company goals through unprecedented times; the pain and suffering of our fellow Americans is always on our mind."

"Being helpful to you, our employees, our communities and our country is our core. We are an entirely U.S. based company with customers in over 27 countries. We donated to over two dozen charities last year. Our favorites include: food banks and meals on wheels in 5 states, many thousands in scholarships and funds for under-served communities, charities in support of firefighters, animal shelters, wildlife rescue, cancer, Alzheimer's and juvenile diabetes research, disaster relief, climate resilience and sustainability. It's just a start and we promise to improve on this in terms of dollars and action 2021! Wishing you and the ones you love, health, happiness and prosperity in 2021."

In gratitude,
Danny and Layne

Variphy’s CDR Reporting and Call Analytics feature will now run anywhere, an attractive option for organizations running Cisco CUCM looking to make a shift from on-prem to the cloud. With Variphy Cloud, users will be able to access CDR Reporting and Analytics along with Dashboards and widgets in the same fashion and UI as they are already used to.

Learn more about Variphy Cloud →

UCCX Agent and CSQ Time Interval Analytics, Report History Repository, Custom Labels, DID Management Support
for International Numbers & more!

See What's New in 12.2 →

Variphy, the leader in Cisco Unified Collaboration reporting & analytics software, will host their House Party digital live-stream event on October 27th, 2020, from 11 AM to 1:30 PM US/Pacific..

Read the full Press Release →

Variphy is a Cisco Preferred Solution Partner and has certified solutions for Cisco Unified Communications Manager (CUCM) 12.5.

View the Preferred Solution Partner page →

In the works:

  • Report History Repository.
  • CUCM Hunt Pilot Description as Detail Column Type, Search Type, and Primary Grouping Type.
  • UCCX Time Period Analytics Reporting.
  • Custom Labels for CUCM and UCCX Call Analytics.

Learn more →

Join Variphy June 1st and 2nd for a jam-packed 2-day party! Live product deep dives, customer success stories, keynote from the founders, 20 minute install challenge, dunk tanks, a mixology course and more.
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To our customers,

As the coronavirus (COVID-19) begins to have an increased impact on our communities, we understand that some of our clients may be negatively affected by this global outbreak. At Variphy, the health and safety of our clients and colleagues are our top priority. While this is a rapidly evolving situation, please be assured we are taking the necessary steps to avoid potential application service disruption.

To our customers dealing with increased device counts as a result of employees working from home, we are offering a limited evaluation license to help accommodate your increased device count.

Please contact your account manager or click here for information.

Frequently Asked Questions:

Q: I don't have an account. Do I need to register to download the license?
A: If you have not already registered an account with Variphy, you will need to. Once registered, you will be able login and download the license.
Q: What’s my account number?
A: Please email your account manager to request your account number, or request it via Live Chat on our website.

Take care of yourselves,
Team Variphy

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Join Variphy's CDR Ninjas each Wednesday for a Weekly Webinar providing an in-depth demo. Whatever your business need, you'll find a wealth of knowledge and insights.
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