What's New in Provisioning for Webex Calling: User Management and Workspaces

Workshop Wednesday Repository

Have you checked out the Variphy workshop series? Don't miss out on deep dives into Variphy products.

Proof of Concept . . . What Is It Good For?

One of the most important steps in product evaluation is proof of concept (PoC). What better way to get a feel for a product’s ease of use and functionality than installing it in your environment with your data?  ||One of the most important steps in product evaluation is proof of concept (PoC). What better way to get a feel for a product’s ease of use and functionality than installing it in your environment with your data?

Welcome to 2023!

The first item up for Variphy in 2023 is Variphy Call Analytics for Zoom Phone! Our early access program (EAP) is now available!

Download 16 Sample UCM CDR Reports!

Are you curious about what Variphy can do for your organization? Take a moment to download a set of 16 sample Cisco CDR Reports!

Workshop: Zoom Reporting 101

Learn how to build dashboards and generate reports with our Zoom Phone reporting feature.

Credit union gains confidence in their CUCM data with Variphy's advanced analytics

See why VCU turned to Variphy when they needed to generate reliable reports on their CUCM calling environment.

CDR & Spreadsheets... 5 things to know!

Here are five things you need to know about CDR spreadsheets.

Be prepared in uncertain times with Variphy

Variphy can help you understand how these changes are impacting your environment.

With Variphy, day to day tasks become less stressful

Alex Pop, voice engineer, shares how Variphy has improved the daily tasks of CUCM management while boosting insights.

Limitations of Cisco’s UCCX Reporting

What are some limitations of Cisco's UCCX Reporting?

Unlimited CDR Data is in reach

Using Cisco CAR will only get you so far when it comes to getting a clear picture of what you need from your CUCM data. Variphy offers unlimited CDR data.

April Fools’ Day

A light practical joke using a seriously cool feature.

Gartner has listed Variphy as a leading Technology Provider for Unified Communications and Cisco UC Tools Solutions

Gartner has listed Variphy as a Technology Provider leader for Unified Communications and Cisco UC Tools Solutions. View all of Variphy's Gartner reviews.

Variphy CUCM Hacks

In no specific order, here are 5 CUCM “hacks” possible with Variphy CDR Reporting and Analytics.

Kari's Law, are you compliant?

Kari’s Law requires that all emergency callers are able to dial 9-1-1 directly.

How to alert for possible Toll Fraud

Variphy Insight offers the ability to alert on these calls, keeping Telephony System administrators always aware of possible problematic conditions.

Unraveling the CDR data from CUCM to make it useful and accessible

Most Cisco UC clients who have made the decision to go with CUCM fail to realize the investment made. Variphy helps you to do this with a variety of tools.|

Winner of the Pennywise Halloween mask in Variphy's Friday the 13th contest announced!

Congratulations Matt Billmeier, the winner of the Pennywise Halloween mask in our ‘Friday the 13th’ contest!

Cisco Live 2017 interview with Tim from Northwest Community Credit Union

Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.

IT Manager managing a large network

This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.

You're an IT Manager on an Island

IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.

Let me introduce myself

You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.

Teaching Next Generation Youth Importance of CDR Analytics

Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.

The Need for Variphy's Call Analytics

Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.

I hope I didn’t help get Diana fired…

This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.

Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight

Learn how to set up security setting in Variphy.