Preview: Real-time User Status and Hunt Group Analytics

Winner of the Pennywise Halloween mask in Variphy's Friday the 13th contest announced!

Congratulations Matt Billmeier, the winner of the Pennywise Halloween mask in our ‘Friday the 13th’ contest!

Cisco Live 2017 interview with Tim from Northwest Community Credit Union

Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.

IT Manager managing a large network

This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.

You're an IT Manager on an Island

IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.

Let me introduce myself

You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.

Teaching Next Generation Youth Importance of CDR Analytics

Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.

The Need for Variphy's Call Analytics

Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.

I hope I didn’t help get Diana fired…

This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.

Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight

Learn how to set up security setting in Variphy.