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Get the latest updates on Variphy news, product releases, and industry achievements in the UC analytics space.
What’s New in January 2026: Enhanced Audit Log Experience, Real-Time Visibility for Webex Contact Center and More
January 2026 introduces a refreshed Audit Log UX and real-time Webex Contact Center visibility—delivering faster insights, clearer reporting, and greater control across call analytics.
Variphy Voyage Academy
Learn Variphy faster with Voyage Academy — self-paced UC analytics training with real-world skills, certifications, and badges to elevate your reporting expertise.
Variphy Joins Forces With Valsoft — Strengthening Our Growth and Commitment to Customers
We’re excited to share some important news: Variphy has officially joined the Valsoft family of companies.
What’s New in Variphy 25.8: Webex Contact Center, Zoom Phone Enhancements, Kerberos Support & More
Discover the new features in Variphy 25.8, including Webex Contact Center analytics, Zoom Phone inbound call filtering, Kerberos authentication for SQL, and customizable real-time widgets.
Who Are the Variphy Characters? Meet Venture and the Crew
Meet Venture and the Crew — a colorful cast of characters that bring Variphy's solutions to life!
What’s New in Variphy 25.6: Unlock Deeper UC Analytics and Smarter Reporting
Explore the latest features in Variphy 25.6, including Webex Contact Center reporting, Microsoft Teams CDR alerts, and customizable report styling.
Download Now: Variphy 25.4
Variphy 25.4 is now available! Get advanced reporting for Webex Contact Center and automate DID management for Microsoft Teams Phone.
Be the First to Experience Variphy’s Reporting and Analytics for Webex Contact Center
Be among the first to explore Variphy’s advanced Reporting and Analytics for Webex Contact Center! Join our Early Access Program.
Employee Spotlight: Tamer Akture
Meet Tamer Akture, account executive at Variphy.
Now Available: Variphy 25.2
Variphy 25.2.1 delivers CUBE Reporting to Variphy Cloud, Remote Phone Control for IPv6, and automated retries for scheduled reports.
Employee Spotlight: Jeff Young
Meet Jeff Young, director of Program Development at Variphy.
Now Available: Variphy 16.4
Check out what’s in store for Variphy 16.4, including Zoom Phone cradle-to-grave, support for Customer Experience Essentials, and more.
20 Years of Partnerships: Customer Stories That Define Us
Marking 20 years of Variphy by sharing customer stories and insights that have shaped our journey.
The Road Ahead for Variphy
As we celebrate 20 years, here's a glimpse of the road ahead for Variphy from our founders, Layne Hoo and Danny Tran.
Celebrating 20 Years of Variphy
Founders Layne Hoo and Danny Tran open up about early struggles, evolving with industry changes, and the relationships that have shaped us.
What's in Variphy 16.3?
Download Variphy 16.3, which is packed with new features and updates for Variphy Cloud and our supported platforms.
Variphy's Approach to Streamlining UC Cloud Migration and Multi-platform Management
Variphy's John C'de Baca discusses the challenges and strategies for organizations migrating to the cloud and navigating multi-platform solutions.
Variphy 16.2: New Features and Improvements
Variphy 16.2 is now available! Download it today.
Navigating the On-Premises to Cloud Migration: Key Insights from Variphy's CEO
CEO Layne Hoo explores the trends and challenges businesses are facing as they migrate to cloud calling.
Coming Soon: Variphy 16.2
Ready for Variphy 16.2? We’ve got exciting new features and enhancements rolling out in the forthcoming release.
Download Now: Variphy 16.1
Variphy 16.1 offers exciting new features for Teams, Zoom, CUCM, and Webex customers. See what's included in this latest release.
Key Trends in CPaaS (2024)
Variphy's John C’de Baca shared insights into key trends in CPaaS in 2024, and how Variphy addresses them.
New Release: Variphy 15.4
Variphy 15.4 is here! From improved handling of CDRs to enhancements in UI, the latest release has exciting updates for Cisco, Webex Calling, and Zoom Phone users.
2023 Highlights: Integrations, Events, and More
From new integrations to bustling events, it has been a year of growth and collaboration.
Download Variphy 16.0: Core Enhancements and Add-on Teams Phone Integration
Variphy 16.0 features major new capabilities and improvements to our solutions. Upgrade your call analytics and reporting today!
Download Variphy 15.3 Now!
Have you upgraded to Variphy 15.3? Our latest update offers enhancements to our CUCM, Webex Calling, and Zoom Phone integrations.
‘The Best in the Industry’: Celebrating Variphy’s Systems Engineers
Our systems engineers and the support engineers that make up our technical support staff are the best in the business, but don’t just take our word for it. Here are just a few of the many comments from our happy customers!
Synergy in the Windy City
Last week, many of our teams — Customer Success, Operations, Systems Engineering, Quality Assurance, Software Development, and Product Management — got together in Chicago for a meetup.
Now Available: Variphy 15.2
Whether you’re a Cisco CUCM, Webex Calling DI/MT, or Zoom Phone administrator, you’ll want to upgrade to take advantage of new features.
Coming Soon: Variphy 15.2
In our upcoming release, we’ve included something for all our customers, whether using on-premises CUCM, Webex Calling Dedicated Instance (DI), Webex Calling Multi-Tenant (MT), or Zoom Phone. Here’s a preview of Variphy 15.2:||In our upcoming release, we’ve included something for all our customers, whether using on-premises CUCM, Webex Calling Dedicated Instance (DI), Webex Calling Multi-Tenant (MT), or Zoom Phone. Here’s a preview of Variphy 15.2:
Variphy 15.1 Is Now Available
Version 15.1 brings improvements to our CUCM, Webex Calling, and Zoom Phone analytics and reporting solutions.
Variphy 15.0 GA Release: Webex Calling Support, Core Improvements
Variphy 15.0 release lets you generate reports on your Webex Calling and on-premises UCM environments in the same application.
Now Available! Variphy integration with Zoom Phone
It’s here! Variphy integration with Zoom Phone is now available on the Zoom App Marketplace.
Variphy Call Analytics for Zoom Phone is HERE!
We are excited to announce the GA release of Variphy Call Analytics for Zoom Phone!
New Release! Variphy Supports Call Analytics for Zoom Phone in Its Latest Release
Variphy announced today the release of Variphy 14.0, offering the feature Variphy Call Analytics for Zoom Phone.
Variphy Product-Development Q1 2023 Meetup
Our Product team has seen a lot of growth over the last couple of years, so it was nice to kick off 2023 with a bang!
SE Spotlight - John Dehlin
Our next SE to be featured on the main stage is Jon Dehlin!
SE Spotlight — Jim Scholtens
This month’s SE Spotlight focuses on Variphy engineer Jim Scholtens.
Variphy Call Analytics for Zoom Phone Beta Release Now Available!
Are you a Zoom Phone administrator looking for more reporting and analytics capabilities?
Our Systems Engineers Continue to Shine
At Variphy, our support team is as important as our software. We continue our SE Spotlight by profiling Dre Divac.
Variphy Version 13.1 is Now Available!
The wait is over! Variphy version 13.1 is now available for download here.
We will be saying goodbye to Planet Variphy, our user community.
Variphy Version 13.1 Release is Coming!
With the arrival of Variphy 13.1 comes new features and improvements! Check out a few highlights.
Welcome to 2023!
The first item up for Variphy in 2023 is Variphy Call Analytics for Zoom Phone! Our early access program (EAP) is now available!
Gartner has listed Variphy as a leading Technology Provider for Unified Communications and Cisco UC Tools Solutions
Gartner has listed Variphy as a Technology Provider leader for Unified Communications and Cisco UC Tools Solutions. View all of Variphy's Gartner reviews.
Winner of the Pennywise Halloween mask in Variphy's Friday the 13th contest announced!
Congratulations Matt Billmeier, the winner of the Pennywise Halloween mask in our ‘Friday the 13th’ contest!
Stay in the Know
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Cisco Live 2017 interview with Tim from Northwest Community Credit Union
Cisco Live 2017 interview with Tim from Northwest Community Credit Union on why they chose Variphy for CUCM call analytics.
IT Manager managing a large network
This week lets talk about the IT Manager managing a large network, perhaps with global resources deployed. So many things can go wrong.
You're an IT Manager on an Island
IT Manager and your managing not only Cisco UC infrastructure, but all the other network infrastructure and security that your company needs to function.
Let me introduce myself
You can think of the team at Variphy as your tour guides through the shifting sands of Cisco UC, helping you get where you want to be.
Teaching Next Generation Youth Importance of CDR Analytics
Variphy Insight has the ability to determine summary information for various call scenarios over a specific time frame.
The Need for Variphy's Call Analytics
Parsing all the data that CUCM provides into a database where it can easily be reported on is one of many benefits, to using Variphy Insight Call Analytics.
I hope I didn’t help get Diana fired…
This report summarized Call Volumes by Agent, showcasing Total Calls, Answered Calls, Abandoned Calls, and Voicemail Calls in both total counts and percentages.
Deleting/Resetting ITL, Trust List or Security Settings with Variphy Insight
Learn how to set up security setting in Variphy.
Don’t miss out on the latest insights, news, and resources from Variphy.