Are you considering migrating to cloud calling? This transition can streamline your communication infrastructure, but it requires careful planning. To ensure a smooth migration to cloud calling, we've compiled a comprehensive checklist of nine key factors to consider.
- Maintain Cross-System Visibility.
When migrating in phases, it's crucial to maintain visibility across both systems:
- How will you monitor call quality during the migration to cloud calling?
- What tools provide a unified view of your communication infrastructure?
- Inventory Your Numbers.
Before migrating to cloud calling, take stock of your current phone numbers:
- What direct-inward-dial (DID) and directory numbers are in use?
- Are there unnecessary numbers you can eliminate during the migration?
- Assess User Calling Plans.
Evaluate calling needs when migrating:
- What calling plans do different user groups require in the new system?
- Are there specialized needs for international or toll-free calling?
- Optimize Your Migration Scope.
Be strategic about which phones to include when migrating to cloud calling:
- Can rarely used phones be decommissioned instead of migrated?
- Could some users transition to softphones or mobile apps?
- Check Hardware Compatibility.
Ensure existing hardware supports your migration to cloud calling:
- Are your current physical phones compatible with the chosen cloud platform?
- Will you need to upgrade devices as part of the migration?
- Analyze Group and Site Utilization.
Prioritize your order when when migrating:
- Which groups or sites should be migrated first based on call volumes or critical needs?
- Can you identify low-risk areas for an initial migration pilot?
- Address Compliance and Data Retention.
Don't overlook regulatory requirements:
- How will you ensure data retention compliance in the cloud environment?
- What measures will protect sensitive call data after migration?
- Assess Your Current Infrastructure.
Take stock of your existing setup before migrating to cloud calling:
- How many phones are registered to your current system?
- Do you have an accurate inventory of all devices and users?
- Secure Your Backups.
Protect your current configuration when migrating to cloud calling:
- Do you have recent backups of your existing call management system?
- Is there a comprehensive configuration backup of all components?
Ensure a Successful Migration With the Right Preparation
By addressing these key points, you'll be well-prepared for migrating to cloud calling. Remember, thorough planning is essential to minimize disruptions and ensure a smooth transition for your organization.
Are you ready to start migrating to cloud calling? Learn more about how our MOOV Team can help you achieve your cloud calling migration goals.
